Alerts in ServiceNow (ITOM)
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06-11-2024 11:44 PM
Hi All,
How to know that alerts (em_alert) present in servicenow are pulled by servicenow or pushed by 3rd party tool in servicenow?
Thanks.
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06-12-2024 05:58 AM
You can check the source field on em_alert table to find out the source and then check connector definition to know its a pull by ServiceNow or push from monitoring tools ?