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Alerts in ServiceNow (ITOM)

Rakshanda Kunte
Tera Contributor

‎06-11-2024 11:44 PM

Hi All,

 

How to know that alerts (em_alert) present in servicenow are pulled by servicenow or pushed by 3rd party tool in servicenow?

 

 

Thanks.

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Ashish37
Mega Guru

‎06-12-2024 05:58 AM

Hi @Rakshanda Kunte  

 

You can check the source field on em_alert table to find out the source and then check connector definition to know its a pull by ServiceNow or push from monitoring tools ?

 

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