Amazon ElastiCache and RDS are not getting updated in Cloud Databases table
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06-26-2024 12:45 AM
Hello All,
I have observed that all ElastiCache instances and not RDS database instances are not getting updated although Cloud related discovery schedules are running updating other cloud resources.
I have cross checked with AWS team and found that these ElastiCache instances and not RDS database instances are exists in cloud however ENI (IP's) associated with these CI's are eighter changed or not exists
Currently, For the RDS instances, it appears that the ServiceNow Discovery process does not handle IP/ENI (Elastic Network Interface) changes, gracefully. AWS automatically changes the underlying IP address of RDS instances for various reasons and not have control this process.
When I checked ElastiCache and RDS related Horizonthal Discovery logs for one particular datacenter found some warnings (PFA Screenshot for the same Cloud database -1,2,3 for ElastiCache and RDS -1,2)