Any Workarounds for SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287?

Naomi5
Giga Guru

I've been running discovery on a certain IP address without success.

Upon reading the SNMP input payload, I found

<sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>

And 1.3.6.1.4.1.8072.3.2.10 was not found in the SNMP OID Classification, so I attempted to create one.

Ended up with the result that stopped be from creating one for this particular OID "SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287."

 

In a big pickle here... since I was able to resolve previous discovery issues with the above method. Is there any workaround for this? How do I proceed forward to successful discover the devices?

Thank you so so so much in advance. Any input will be greatly appreciated!

 

 

 

1 ACCEPTED SOLUTION

doug_schulze
ServiceNow Employee
ServiceNow Employee

Yes that could be an impact, so I would check the device list they mention to see if any would be impacted by this in your environment. If so, you could create custom classifiers for the devices and using the classification criteria you should be able to work around this as its my current understanding that the classification criteria is the primary check then we look through the snmp sysoids. But as always, test in dev and see how it can work best for you.

View solution in original post

14 REPLIES 14

<results probe_time="2700" result_code="0">
<result source="10.180.52.22">
<snmp host="10.180.52.22" ip="10.180.52.22" timed_out="false">
<iso oid="1">
<org oid="1.3">
<dod oid="1.3.6">
<internet oid="1.3.6.1">
<mgmt oid="1.3.6.1.2">
<mib-2 oid="1.3.6.1.2.1">
<host oid="1.3.6.1.2.1.25">
<hrSystem oid="1.3.6.1.2.1.25.1">
<hrSystemProcesses oid="1.3.6.1.2.1.25.1.6" type="SnmpGauge32">107</hrSystemProcesses>
<hrSystemMaxProcesses oid="1.3.6.1.2.1.25.1.7" type="SnmpInt32">0</hrSystemMaxProcesses>
<hrSystemUptime oid="1.3.6.1.2.1.25.1.1" type="SnmpTimeTicks">2271392957</hrSystemUptime>
</hrSystem>
<hrDevice oid="1.3.6.1.2.1.25.3">
<hrDeviceEntry instance=".768">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.3</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">
AuthenticAMD: AMD EPYC 7542 32-Core Processor
</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".769">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.3</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">
AuthenticAMD: AMD EPYC 7542 32-Core Processor
</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1025">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.4</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">network interface lo</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1026">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.4</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">network interface sit0</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1027">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.4</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">network interface eth0</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1280">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550_2@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1281">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ecadhp5550</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1282">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ecadhp5550@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1283">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ecadhp5550@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1284">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp4700-2fl-02</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1285">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp4700-2fl-02@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1286">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp4700-2fl-02@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1287">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1288">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1289">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1290">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550_2</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1291">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_color_LaserJet_5550_2@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1292">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_laserjet_9040dn</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1293">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_laserjet_9040dn@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1294">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hp_laserjet_9040dn@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1295">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPCLJ5550-MNSHK-2FL-02</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1296">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPCLJ5550-MNSHK-2FL-02@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1297">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPCLJ5550-MNSHK-2FL-02@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1298">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPLJ4000-MNSKH-2FL-02</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1299">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPLJ4000-MNSKH-2FL-02@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1300">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">HPLJ4000-MNSKH-2FL-02@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1301">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hpruss</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1302">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hpruss@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1303">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">hpruss@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1304">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ramp3350</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1305">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ramp3350@10.1.147.181</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1306">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.5</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">ramp3350@10.1.147.253</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1536">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.6</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">VMware Virtual IDE CDROM Drive</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1552">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.6</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">SCSI disk (/dev/sda)</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1553">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.6</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">SCSI disk (/dev/sdb)</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".1554">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.6</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">SCSI disk (/dev/sdc)</hrDeviceDescr>
</hrDeviceEntry>
<hrDeviceEntry instance=".3072">
<hrDeviceType type="SnmpObjectId">.1.3.6.1.2.1.25.3.1.12</hrDeviceType>
<hrDeviceDescr type="SnmpOctetString">
Guessing that there's a floating point co-processor
</hrDeviceDescr>
</hrDeviceEntry>
</hrDevice>
</host>
<system oid="1.3.6.1.2.1.1">
<sysName oid="1.3.6.1.2.1.1.5" type="SnmpOctetString">vra-bugzilla</sysName>
<sysDescr oid="1.3.6.1.2.1.1.1" type="SnmpOctetString">
Linux vra-bugzilla 2.6.9-67.0.15.ELsmp #1 SMP Thu May 8 10:52:19 EDT 2008 i686
</sysDescr>
<sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>
</system>
<ip oid="1.3.6.1.2.1.4">
<ipForwarding oid="1.3.6.1.2.1.4.1" type="SnmpInt32">2</ipForwarding>
<ipForwDatagrams oid="1.3.6.1.2.1.4.6" type="SnmpCounter32">0</ipForwDatagrams>
<ipAddrEntry instance=".10.180.52.22">
<ipAdEntAddr type="SnmpIPAddress">10.180.52.22</ipAdEntAddr>
<ipAdEntNetMask type="SnmpIPAddress">255.255.255.0</ipAdEntNetMask>
</ipAddrEntry>
<ipAddrEntry instance=".127.0.0.1">
<ipAdEntAddr type="SnmpIPAddress">127.0.0.1</ipAdEntAddr>
<ipAdEntNetMask type="SnmpIPAddress">255.0.0.0</ipAdEntNetMask>
</ipAddrEntry>
</ip>
<interfaces oid="1.3.6.1.2.1.2">
<ifEntry instance=".1">
<ifType type="SnmpInt32">24</ifType>
</ifEntry>
<ifEntry instance=".2">
<ifType type="SnmpInt32">131</ifType>
</ifEntry>
<ifEntry instance=".3">
<ifType type="SnmpInt32">6</ifType>
</ifEntry>
</interfaces>
</mib-2>
</mgmt>
</internet>
</dod>
</org>
</iso>
</snmp>
</result>
<parameters>
<parameter name="mid_selector_details" value="{"mode":"specific_mid"}"/>
<parameter name="agent" value="mid.server.atlmidldapqa2-01"/>
<parameter name="glide.xmlhelper.trim.enable" value="true"/>
<parameter name="use_class" value="discovery_classy_snmp"/>
<parameter name="source" value="10.180.52.22"/>
<parameter name="port_probe" value="9803b0150a0a07030014493c58138458"/>
<parameter name="sys_id" value="d1e27a791bc5b41c71969869b04bcb73"/>
<parameter name="from_host" value=""/>
<parameter name="sys_created_on" value="2021-06-30 16:05:40"/>
<parameter name="sys_domain" value="global"/>
<parameter name="used_by_discovery" value="true"/>
<parameter name="classifiers" value="<array><object name="0"><string name="ip">10.180.52.22</string><string name="classificationTable">discovery_classy_http</string><string name="portProbeID">980365530a0a070300b473edf16f8ce0</string><string name="scannerPort">443</string><string name="discover">CIs</string><number name="classificationPriority">5</number><string name="midServerID">778b72a51bf72410561b2f8a2d4bcb5c</string><string name="shazzamSensorID">c8e2fab91b8d30d0561b2f8a2d4bcbef</string><boolean name="supplementary">false</boolean><string name="ciData">&lt;CIData&gt;&lt;data&gt;&lt;fld name="ip_address"&gt;10.180.52.22&lt;/fld&gt;&lt;fld name="name"&gt;vra-bugzilla&lt;/fld&gt;&lt;fld name="os_domain"&gt;RAIDCORE&lt;/fld&gt;&lt;fld name="dns_name"&gt;vra-bugzilla.amd.com&lt;/fld&gt;&lt;fld name="dns_domain"&gt;amd.com&lt;/fld&gt;&lt;/data&gt;&lt;rl name="cmdb_ip_service_ci:ci"&gt;&lt;fld name="isM2M"&gt;true&lt;/fld&gt;&lt;fld name="table_name"&gt;cmdb_ip_service_ci&lt;/fld&gt;&lt;fld name="field_name"&gt;ci&lt;/fld&gt;&lt;fld name="target_table_name"&gt;cmdb_ip_service&lt;/fld&gt;&lt;fld name="target_ref_field_name"&gt;service&lt;/fld&gt;&lt;rl_rec&gt;&lt;fld name="description"&gt;Apache 2.0.52&lt;/fld&gt;&lt;fld name="service"&gt;e433d6bdc0a8016400081f03a8dd1536&lt;/fld&gt;&lt;/rl_rec&gt;&lt;/rl&gt;&lt;/CIData&gt;</string><string name="priority">0</string><string name="mid_selector_details">{"mode":"specific_mid"}</string></object><object name="1"><string name="ip">10.180.52.22</string><string name="classificationTable">discovery_classy_http</string><string name="portProbeID">980365530a0a070300b473edf16f8ce0</string><string name="scannerPort">80</string><string name="discover">CIs</string><number name="classificationPriority">5</number><string name="midServerID">778b72a51bf72410561b2f8a2d4bcb5c</string><string name="shazzamSensorID">c8e2fab91b8d30d0561b2f8a2d4bcbef</string><boolean name="supplementary">false</boolean><string name="ciData">&lt;CIData&gt;&lt;data&gt;&lt;fld name="ip_address"&gt;10.180.52.22&lt;/fld&gt;&lt;fld name="name"&gt;vra-bugzilla&lt;/fld&gt;&lt;fld name="os_domain"&gt;RAIDCORE&lt;/fld&gt;&lt;fld name="dns_name"&gt;vra-bugzilla.amd.com&lt;/fld&gt;&lt;fld name="dns_domain"&gt;amd.com&lt;/fld&gt;&lt;/data&gt;&lt;rl name="cmdb_ip_service_ci:ci"&gt;&lt;fld name="isM2M"&gt;true&lt;/fld&gt;&lt;fld name="table_name"&gt;cmdb_ip_service_ci&lt;/fld&gt;&lt;fld name="field_name"&gt;ci&lt;/fld&gt;&lt;fld name="target_table_name"&gt;cmdb_ip_service&lt;/fld&gt;&lt;fld name="target_ref_field_name"&gt;service&lt;/fld&gt;&lt;rl_rec&gt;&lt;fld name="description"&gt;Apache 2.0.52&lt;/fld&gt;&lt;fld name="service"&gt;e433d6bdc0a8016400081f03a8dd1536&lt;/fld&gt;&lt;/rl_rec&gt;&lt;/rl&gt;&lt;/CIData&gt;</string><string name="priority">0</string><string name="mid_selector_details">{"mode":"specific_mid"}</string></object></array>"/>
<parameter name="oid_spec_list" value="table private.enterprises.cisco.ciscoMgmt.ciscoHsrpMIB.ciscoHsrpMIBObjects.cHsrpGroup.cHsrpGrpTable cHsrpGrpVirtualIpAddr table mgmt.mib-2.entityMIB.entityMIBObjects.entityPhysical.entPhysicalTable entPhysicalContainedIn(=0),entPhysicalModelName,entPhysicalDescr,entPhysicalMfgName walk mgmt.mib-2.system.sysDescr walk mgmt.mib-2.system.sysObjectID walk mgmt.mib-2.system.sysName table mgmt.mib-2.host.hrDevice.hrDeviceTable hrDeviceType,hrDeviceDescr walk mgmt.mib-2.host.hrSystem.hrSystemUptime walk mgmt.mib-2.host.hrSystem.hrSystemProcesses walk mgmt.mib-2.host.hrSystem.hrSystemMaxProcesses table mgmt.mib-2.interfaces.ifTable ifType table mgmt.mib-2.printmib.prtGeneral.prtGeneralTable prtGeneralSerialNumber walk mgmt.mib-2.dot1dBridge.dot1dBase.dot1dBaseBridgeAddress walk mgmt.mib-2.dot1dBridge.dot1dBase.dot1dBaseNumPorts walk mgmt.mib-2.ip.ipForwarding walk mgmt.mib-2.ip.ipForwDatagrams table private.enterprises.cisco.ciscoMgmt.ciscoVtpMIB.vtpMIBObjects.vlanInfo.vtpVlanTable vtpVlanType walk mgmt.mib-2.upsMIB.upsObjects.upsOutput.upsOutputNumLines walk iso.org.dod.internet.private.enterprises.apc.products.hardware.ups.upsIdent.upsBasicIdent.upsBasicIdentModel walk mgmt.mib-2.bgp.bgpLocalAs walk iso.org.dod.internet.private.enterprises.apc.products.hardware.masterswitch.sPDUIdent walk mgmt.mib-2.bgp.bgpVersion walk iso.org.dod.internet.private.enterprises.novell.mibDoc.nwServer.nwSystem.nwSysServerName table mgmt.mib-2.ip.ipAddrTable ipAdEntAddr,ipAdEntNetMask table mgmt.mib-2.dot1dBridge.qBridgeMIB.qBridgeMIBObjects.dot1qVlan.dot1qVlanCurrentTable dot1qVlanStatus walk mgmt.mib-2.bgp.bgpIdentifier"/>
<parameter name="state" value="ready"/>
<parameter name="snmp_stage" value="classify/identify"/>
<parameter name="resolve_oid" value="false"/>
<parameter name="probe_name" value="SNMP - Classify"/>
<parameter name="discover" value="CIs"/>
<parameter name="deviceHistoryParams" value="{"result":{"ip":"10.180.52.22","active":true,"alive":true,"hostName":"vra-bugzilla.amd.com","domainName":"RAIDCORE","scanners":[{"result":"refused","service":"ESXi","protocol":"tcp","name":"BannerTCP","port":"902","portProbe":"esxi","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"open","service":"snmp","protocol":"udp","name":"SNMP","port":"161","portProbe":"snmp","contents":{"snmp_version":"3"},"scanners":[],"hostName":null,"domainName":null},{"result":"resolved","service":"ms-nb-ns","protocol":"udp","name":"NBT","port":"137","portProbe":"wins","contents":{"domain_name":"RAIDCORE","host_name":"VRA-BUGZILLA"},"scanners":[],"hostName":"VRA-BUGZILLA","domainName":"RAIDCORE"},{"result":"resolved","service":"dns","protocol":"udp","name":"DNS","port":"53","portProbe":"dns","contents":{"host_names":"vra-bugzilla.amd.com"},"scanners":[],"hostName":"vra-bugzilla.amd.com","domainName":null},{"result":"refused","service":"epmap","protocol":"tcp","name":"GenericTCP","port":"135","portProbe":"wmi","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"refused","service":"slp","protocol":"udp","name":"SLP","port":"427","portProbe":"slp","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"refused","service":"wbem_https","protocol":"tcp","name":"GenericTCP","port":"5989","portProbe":"wbem","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"open","service":"https","protocol":"tcp","name":"HTTP","port":"443","portProbe":"http","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"refused","service":"vmapp_https","protocol":"tcp","name":"BannerTCP","port":"5480","portProbe":"vmapp","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"refused","service":"vmapp6_https","protocol":"tcp","name":"BannerTCP","port":"9443","portProbe":"vmapp","contents":{},"scanners":[],"hostName":null,"domainName":null},{"result":"open","service":"ssh","protocol":"tcp","name":"BannerTCP","port":"22","portProbe":"ssh","contents":{"banner_text":"SSH-1.99-OpenSSH_3.9p1","banner_bytes":".53.53.48.2d.31.2e.39.39.2d.4f.70.65.6e.53.53.48.5f.33.2e.39.70.31.0a."},"scanners":[],"hostName":null,"domainName":null},{"result":"open","service":"http","protocol":"tcp","name":"HTTP","port":"80","portProbe":"http","contents":{"response_code":"200","Server":"Apache/2.0.52 (CentOS)","http_version":"HTTP/1.1","response_text":"OK","Allow":"GET,HEAD,POST,OPTIONS,TRACE"},"scanners":[],"hostName":null,"domainName":null},{"result":"timed_out","service":"winrm_ssl","protocol":"tcp","name":"HTTPS","port":"5986","portProbe":"winrm_ssl","contents":{},"scanners":[],"hostName":null,"domainName":null}]},"ecc_queue":"c8e2fab91b8d30d0561b2f8a2d4bcbef","dns_name":"vra-bugzilla.amd.com","errMsgs":[],"status":{"valid":true,"sysID":"e6d2be351b8d30d0561b2f8a2d4bcb8d","number":"DIS0010818","scheduleID":null,"jobID":null,"discover":"CIs","include":null,"description":"Discover CI","createdOn":"2021-06-30 16:05:30","updatedOn":"2021-06-30 16:05:30","useSnmpVersion":"undefined","source":"Quick_Discovery","priority":"0","includeAlive":false,"logStateChanges":true,"scratchpad":{"behavior:0":1,"unique":"e2d27ab91b8d30d0561b2f8a2d4bcb53"}}}"/>
<parameter name="debug" value="false"/>
<parameter name="response_to" value="c8e2fab91b8d30d0561b2f8a2d4bcbef"/>
<parameter name="from_sys_id" value=""/>
<parameter name="priority" value="0"/>
<parameter name="agent_correlator" value="e6d2be351b8d30d0561b2f8a2d4bcb8d"/>
<parameter name="probe" value="930a60500a0a0b61006f83edd300f689"/>
<parameter name="processed" value=""/>
<parameter name="error_string" value=""/>
<parameter name="sequence" value="17a5dab3ac80000001"/>
<parameter name="javascript_handlers" value="UPSHandler,APCHandler,NetwareHandler"/>
<parameter name="port" value="161"/>
<parameter name="cidata" value="<CIData><data><fld name="ip_address">10.180.52.22</fld><fld name="name">vra-bugzilla</fld><fld name="os_domain">RAIDCORE</fld><fld name="dns_name">vra-bugzilla.amd.com</fld><fld name="dns_domain">amd.com</fld></data><rl name="cmdb_ip_service_ci:ci"><fld name="isM2M">true</fld><fld name="table_name">cmdb_ip_service_ci</fld><fld name="field_name">ci</fld><fld name="target_table_name">cmdb_ip_service</fld><fld name="target_ref_field_name">service</fld><rl_rec><fld name="description">Apache 2.0.52</fld><fld name="service">e433d6bdc0a8016400081f03a8dd1536</fld></rl_rec></rl></CIData>"/>
<parameter name="name" value="SNMP - Classify: 89 OIDs"/>
<parameter name="topic" value="SNMP"/>
<parameter name="classification_probe" value="930a60500a0a0b61006f83edd300f689"/>
<parameter name="queue" value="output"/>
<parameter name="ecc_queue" value="d1e27a791bc5b41c71969869b04bcb73"/>
<parameter name="credential_id" value="33f31c521bd1001009c0ddbddc4bcb6c"/>
<parameter name="use_snmp4j" value="true"/>
</parameters>
</results>

Quick question ... What will be the adverse effects on this? If I don't want to use sysobject classification what else can I use?

I don't want to disable the business rule since the KB says there can be multiple device with this oid and device will keep switching between classes.

 

doug_schulze
ServiceNow Employee
ServiceNow Employee

Yes that could be an impact, so I would check the device list they mention to see if any would be impacted by this in your environment. If so, you could create custom classifiers for the devices and using the classification criteria you should be able to work around this as its my current understanding that the classification criteria is the primary check then we look through the snmp sysoids. But as always, test in dev and see how it can work best for you.

Apart from using sysoid as classification criteria can I use any other condition from SNMP input palyload?

doug_schulze
ServiceNow Employee
ServiceNow Employee

If you look at line 320 in the snmp classify sensor you will see what we are setting as properties you can immediately call. Or you can modify it to suit your requirements for other values to set.

I couldn't find line 320, the furthest it would go is line 251.