Application Registry for transfer data from ServiceNow to external tool.

Aryan
Tera Contributor

Hi All,

 

I have no experience on how application registry is working......Our requirement is that the external tool want to fetch the timeworked data from ServiceNow and store it to their tool.

 

I have created a "Create an OAuth API endpoint for external clients"  and i have provided the client id and client secrete to the client. Can anyone help me what is the next step??

 

1. What will be the redirect URL?

2. Do i need to create a integration user?

3. How external system login in ServiceNow and fetch data?

4. What do i need from client side?

 

This is the urgent request if anyone have any idea please help!!!

24 REPLIES 24

@Aryan 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Aryan
Tera Contributor

Hi @Ankur Bawiskar ,

 

I have tried your blog steps.......however i still have few doubts?

 

1. Where do i need to configured the User account in servicenow? so external system can login in servicenow.

2. Endpoint URL is the time_worked table? right?

3. Should i create Rest message also?

@Aryan 

Responses line:

1. Where do i need to configured the User account in servicenow? so external system can login in servicenow. -> yes user account needs to be created, already mentioned in the blog

2. Endpoint URL is the time_worked table? right? -> you can use table API or Scripted REST API

3. Should i create Rest message also? -> not required as ServiceNow is the provider and REST Message is for outbound only

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

1. Where do i need to configured the User account in servicenow?

so external system can login in servicenow. -> yes user account needs to be created, already mentioned in the blog

 

Hello @Ankur Bawiskarwhere should i link the user account? so it should be used in my this integration process?

 

few more questions:

1. Should i need to define Auth scope in application registry?

2. Should i need to define Redirect, Login, Logo URL in application registry?

@Aryan 

you need to create that user and share the details to 3rd party team

Responses inline

1. Should i need to define Auth scope in application registry? -> check blog

2. Should i need to define Redirect, Login, Logo URL in application registry? -> check blog

I believe I have answered your question.

If my response helped please mark it correct and close the thread so that it benefits future readers

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader