Custom discovery pattern

Asmita7
Tera Expert

Hi All,

 

Please suggest.

Your help will be appreciated.

Thank you in advance.

 

Asmi

1 ACCEPTED SOLUTION

sivasankaris
Tera Guru

Hi @Asmita7 ,

1.Many Organizations will built custom patterns if it's needed.

2.Creating a custom pattern in ServiceNow is standard thing. It's advisable to create custom pattern when OOB patterns can't able to discover your  application.

3.No you don't need to create any high tickets for creating this pattern. An user with Discovery_admin role is enough to create this pattern.

 

Hope this Clarifies.. If you find these helpful .. Please Mark it as Helpful and please Accept My Solution..

 

Best Regards,

SIVASANKARI S

ITOM Engineer

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3 REPLIES 3

sivasankaris
Tera Guru

Hi @Asmita7 ,

1.Many Organizations will built custom patterns if it's needed.

2.Creating a custom pattern in ServiceNow is standard thing. It's advisable to create custom pattern when OOB patterns can't able to discover your  application.

3.No you don't need to create any high tickets for creating this pattern. An user with Discovery_admin role is enough to create this pattern.

 

Hope this Clarifies.. If you find these helpful .. Please Mark it as Helpful and please Accept My Solution..

 

Best Regards,

SIVASANKARI S

ITOM Engineer

Asmita7
Tera Expert

Thank you @sivasankaris ... Your insight is valuable ...

Happy to help🤗....