Ask the Expert: Live Chat - Discovery | Troubleshooting and best practices

vidhya_srinivas
Tera Expert

Welcome to Ask The Expert conversation.


Join Aleck Lin and Amit Dhuleshia as they share with you Discovery troubleshooting and best practices. Each month a common issue encountered by Discovery customers will be addressed. There will be a brief presentation of the issue that covers troubleshooting techniques and design recommendations suggested. The bulk of the session will be an open QA on any Discovery related topic.


Original Air Date: Thursday July 24, 2014: 10 AM PT | 1:00 PM ET

Associated Content


Videos on Troubleshooting a Failed Discovery


31 REPLIES 31

ravi1_tandon
Kilo Guru

Please lock the screen as when Aleck is speaking ... it flips to blank screen  



Thanks


Yeah, still happening every 2-3 seconds


StephenHey
Mega Guru

What's the performance impact on the instance when you improve the throughput on the MID Server?   We see a huge spike in our "events pending" when discovery runs.   (You may be answering this question now around 8:50)


jim_koontz
ServiceNow Employee
ServiceNow Employee

Are there any documents/information for customers that are self hosted- troubleshooting or kb?   thanks


lileem09
Kilo Expert

How many hours do you estimate for regression testing when upgrading to Eureka?   I am currently on Calgary.