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Resolved! Discovery Fundamentals: about Linux server ( MID Server)

There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...

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aki-yoshida by Tera Contributor
  • 1136 Views
  • 5 replies
  • 1 helpfuls

Certificate Module with Discovery to Sectigo CA

We are exploring the Certificate Inventory module and they have a section where you can connect to your Sectigo CA. I am having a hard time getting that setup. Has anyone had experience with that?  Thanks in advance! -Adam

Discover ExtremeNetworks Wireless controller/AP?

Hi - Has anyone built Discovery pattern (or even probe/sensor...) to discover Extreme Networks Access Points?   ExtremeNetworks uses a controller and is SNMP enabled.  I'm presuming (hoping) it may be similar to Aruba AP discovery (another product wi...

DaveHertel by Kilo Sage
  • 2246 Views
  • 6 replies
  • 0 helpfuls

SCIM for CyberArk

Hi -  I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch.  What should i do 1st pls?  Thank you

angelo_soar by Tera Contributor
  • 539 Views
  • 2 replies
  • 0 helpfuls

Bar Charts - Report broken down by month

I'm trying to create a Bar chart that breaks down the incidents submitted by month. It seems as if the only way to get the breakdown by month is to set the type to Calendar. Of course that isn't a bar chart. It just puts the collected incidents on a ...

jsperrazza by Kilo Explorer
  • 8340 Views
  • 7 replies
  • 10 helpfuls

Step by Step Guide AWS Cloud Discovery

I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...

Resolved! Cloud Discovery questions

OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure.  Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers.  would be so much easier if they were all centrally ...

pbostian by Tera Guru
  • 1070 Views
  • 3 replies
  • 1 helpfuls

Resolved! Unable to discover windows server 2025

HI all - Hope everyone is doing good.  Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers.   The article says that 2022 is...

ravikamma by Tera Contributor
  • 4897 Views
  • 9 replies
  • 9 helpfuls

Resolved! Restore relationship data of a deleted CI

Hi Team,We have deleted and restored a cmdb ci . After restoration , the relationship data is lost. Is there a way we can bring back the relationship data.Thank youUttam Sai S

Uttam Sai by Tera Expert
  • 378 Views
  • 1 replies
  • 0 helpfuls

ECC_QUEUE not Processing

Hi, Can someone help me on this? Does anyone already build this scenario? If Yes, what are the following i need to check to have an input sent back from ecc_queue? Since im sending an output from the ecc_queue and it always stuck in processing im exp...

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Data Certification For Non-Discoverable Attributes

We are trying to enforce Data Certification but are having difficulty finding a common factor to route the task to the correct groups when those groups are not populated in the CI record.   Has anyone had to overcome obstacles getting teams to certif...