Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More
I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider. It fails every time. The API Key format may be the problem, but the instructions here are vague: https://www.servicenow.com...
As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...
Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...
If multiple MID Servers attempt to run Discovery on the same device simultaneously, our credential - SSH Account is getting locked. Does Cluster cause the account to be locked?
Is there a reason why ootb the ENTITY-MIB is disabled by default? Is there any negative impact when activating that MIB? Maybe @doug_schulze can shed some light on those questions
Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow
Can an API via put method with admin rights modify fields such as “root cause” “resolved at” after the incident state is closed?
OverviewIn ServiceNow ITOM, understanding the difference between Event, Alert, and Incident is essential for effective monitoring and issue resolution. These three components work together to detect issues, highlight impact, and ensure timely resolut...
What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...
Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux). We already have ServiceNow agentless Discovery for all Servers. We will be implementing Software Asset Management (SAM Pro) module. ACC ...
I have notices that the Containerized MID Servers are being forced to automatically perform an upgrade on following deployment even though the docker image was build using the correct version of ServiceNow running on the instances.Do anyone know why ...
Duplicate CI relationship is being created whenever discovery is run. For example when we run a discovery for a server, a Runs on::Runs relationship with db instance is created. When discovery is run again, another runs on relationship is being creat...
Hi All,Pls help me out with correct answers. From which of the following can the Managed by group be configured and synchronized to the underlying group or class of Configuration Items (CIs)? (Choose 2 Answers)a. Business Service Offeringsb. Business...
Team,We have to integrate Servicenow with Sciencelogic for Event Management. We are going to use below plugin.ScienceLogic SL1: Event Integration(x_sclo_powerflow).Do we require a MID Server. As in release not it showing both way its possible.
ServiceNow Discovery: SSH credentials work initially, then stop working later (credentials appear to be cleared/overwritten)Hi everyone,I’m looking for outside ideas on an intermittent Discovery issue.Context:Environment includes Avaya/telephony devi...