IP Switch discover as Ip Router?
Hi Experts, IP Switch & IP Routers are in scope of discovery. we scheduled N/W discovery onevery weekend. Some IP Switch are rediscovering as IP Routers, Please advice on this issue. Thanks & Regards, Vinil.
Forum Posts
Azure - App registration client secrets expiry warning
We have a number of Azure app registrations configured with a client secret, which will eventually expire and need updating. Is ServiceNow able to discover and report on client secrets in Azure app registrations, so we can be alerted when one is goin...
Filter on populated CI's using the SGC for Intune (or Defender)
When I enable the SGC for Intune and my CMDB is populated with Computer accounts, there seems to be no possibility to filter the incoming accounts. So it will populate all the Computer accounts as CI's that our found in Intune. What is a way to filte...
Certificate Inventory and Management and Request "types" (Manual/Automatic)
Hi everyone, Our Certificate Inventory and Management system offers two distinct request "types": one for automatic certificate issuance and another for manual issuance. My question is: Why the separation, and how can we simplify this for our end-use...
‘Access denied. Script returned status 3 using account user null.’ error message
Getting "Access denied. Script returned status 3 using account user null.’ error message for AD activities for orchestration for Azure groups. In credentials Applies to is selected as a specific mid server, and the mid server is also selected as spec...
What is the sync between state, install state and operational status?
What is the expected out-of-box synchronization behavior between the state, install_status, and operational_status fields in CMDB (especially for VMs discovered via Service Graph Connectors)?
Exclude CI's from Insertion During Discovery
Good Afternoon, I am attempting to exclude CI's from being imported into our CMDB when the discovery schedules run. We want to filter this based on conditions such as "name contains ___" or "Manufacturer is ____". We attempted this with a before inse...
Can I restart my UNIX server through Powershell or SSH activity pack
I have a requirement to restart a UNIX server through workflow activity pack. How and where can I run a UNIX command to restart a server. Kindly provide you inputs. Best Regards,Manjushree
Test
Test
Extend Windows OS - Servers Pattern
Hi Team,I am not able to validate the last task for discovery simulator, 9th module part 3.Any help is really appreciated.
Resolved! Cloud Service Account reference on Logical Datacenter?
I'm exploring the Tag Governance Dashboard in our ITOM Visibility enabled instance and I noticed in the drill down results of the dashboard, each resource has a reference to a Cloud Service Account. This is great, but I want to know how the linkage i...
Resolved! How long does a closed alert exist in the em_alert table?
I would like to know how long a closed alert exists in the em_alert table before it is removed (I think 12 months, but I am not sure), how it is removed (business rule, scheduled job?) and if it is possible to change the time it takes before an alert...
Resolved! Discovery is updating details for the CIs front and back while discovering IP address
Discovery is updating details for the CIs front and back while discovering IP address. We have unchecked DNS or NetBIOS is trusted host name source property but still having the issue.What can we do to resolve this issue. Attached is a screenshot of ...
Resolved! Linux Midserver is having issue with auto upgrade
Hello all, We are having issue with Linux servers auto upgrade. Our server doesn’t get auto upgrade during patching and version upgrades. Can annyone advise on this? Thank You in advance!
Azure: Kubernetes cluster name in SN not match with actual name in Azure
HI folks, Hope you can assist me on this query. We have Azure and Kubernetes discovery running. We discovery aks clusters as expected however the cluster names got populated slightly different from the actual name in Azure for example: name in Azure...
