Associate Multiple Users as Approvers for a Business Unit

fcaruso123
Tera Expert

For certain catalog items it is necessary to gain approval from a user who is associated with the submitters organization. The users who are designated as these senior level approvers for an organization are not necessarily a member of that organization. On some catalog items we need to present the submitter with a list of possible senior level approvers based on their organization.

 

Looking for some advice on how we might be able to store this information using OOTB features.

 

Thank you 

1 ACCEPTED SOLUTION

Mani A
Tera Guru

@fcaruso123  

I would say you should create a decision table (OOB) With inputs  organization + output senior level details 

 

Otherwise create a customer table if you are not aware of decision tables

 

Based on submitter Org ,we can show available senior level approvers in list collector variable/ref varibale

 

For other items ,if seniors are not part of submitter org just use condition selected seniors org is equal to submitter org or not based on that show the data in variable

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3 REPLIES 3

Mani A
Tera Guru

@fcaruso123  

I would say you should create a decision table (OOB) With inputs  organization + output senior level details 

 

Otherwise create a customer table if you are not aware of decision tables

 

Based on submitter Org ,we can show available senior level approvers in list collector variable/ref varibale

 

For other items ,if seniors are not part of submitter org just use condition selected seniors org is equal to submitter org or not based on that show the data in variable

Trying to avoid custom tables. Although maybe extending an existing table would work

The Decision Table appears to do exactly what we need. Easy to maintain the data and incorporate into a Flow

Yes go for decision table itself 

 

 

Mark it accepted as solution if it is helpful