ATF - verify hidden values in drop-down

Tom Lapkowicz
Tera Expert

Hello.  Is there a way to set an ATF to verify that only the desired field value(s) are showing?

 

To use a generic example, let's say on the Incident form there is a field called Impact with values of 1, 2 and 3.  But we only want values 1 and 2 to show.  Is there a way to set an ATF that can confirm that 1 and 2 are showing and that 3 is not showing?

 

Thank you.

2 REPLIES 2

Ujjwal019
Tera Guru

Hi @Tom Lapkowicz , You can do this by Using the Test Step ' Field Values Validation '

See the screenshot below for your reference. 

 

 

Ujjwal019_0-1723714289009.png

 

Please mark my answer as helpful if it helps you and accept it as a solution to assist the ServiceNow community.

 

Shaqeel
Mega Sage

@Tom Lapkowicz 

 

Directly through the incident form you cannot do this through ATF.

But, if you go to sys_dictionary table and open the Impact record, you can validate there that the value 3 is inactive thus it will not be showed in the form.

 

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Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel