ATF - verify hidden values in drop-down
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08-14-2024 12:46 PM
Hello. Is there a way to set an ATF to verify that only the desired field value(s) are showing?
To use a generic example, let's say on the Incident form there is a field called Impact with values of 1, 2 and 3. But we only want values 1 and 2 to show. Is there a way to set an ATF that can confirm that 1 and 2 are showing and that 3 is not showing?
Thank you.
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08-15-2024 02:33 AM
Hi @Tom Lapkowicz , You can do this by Using the Test Step ' Field Values Validation '
See the screenshot below for your reference.
Please mark my answer as helpful if it helps you and accept it as a solution to assist the ServiceNow community.
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08-16-2024 04:39 AM
Directly through the incident form you cannot do this through ATF.
But, if you go to sys_dictionary table and open the Impact record, you can validate there that the value 3 is inactive thus it will not be showed in the form.
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel