Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

AWS Cloud billing data job is failing

Shekhar Navhak1
Kilo Sage

Hi Experts,

 

We are working on an AWS cloud billing data job, and we did OOB configuration but receiving below error:

 

Error occurred while running the script - "AWSCostAndUsageReportProcessor" Detail:Processing failed with error: AWSCSVRecordProcessor :: Daily_Test-00001.csv.gz:: SNRestAPIInvoker:: SNRestAPIInvoker:: SNRestAPIInvoker:: SNRestAPIInvoker:: {"status_code":500,"message":"{\"error\":{\"message\":\"Script Evaluation Exception\",\"detail\":\"Cannot convert com.glide.rest.util.RESTRuntimeException: The payload is not valid JSON. to org.mozilla.javascript.ScriptableObject (sys_ws_operation.0b2fe5e8cb6940108941d796634c9ce2.operation_script; line 10)\"},\"status\":\"failure\"}"}

 

Please mark the answer correct/helpful based on Impact.
Regards, Shekhar
5 REPLIES 5

This is not the correct solution that will fix our issue, we have raised an HI ticket for it and waiting for their response.

 

Please mark the answer correct/helpful based on Impact.
Regards, Shekhar