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‎04-27-2019 11:08 PM
Hi There
I recently started discovering our AWS cloud. We applied IAM policy which is attached here.
After the discovery, i can see only the Databases in the discovered data center (only 1 data center shows these DB resources) and it does not discover any other resources like VMs, Availability Zone, Hardware type etc.
Discovery logs shows:
No Route53 Hosted Zone is found, Pattern name: Amazon AWS Route53 and No RDS is found in the LDC (region), Pattern name: Amazon AWS Relational Database Service, message for the other data center for which discovery did not find any thing.
and ecc queue shows only Amazon AWS Relational Database Service and Amazon AWS Route53 as the launched patterns.
I wonder if the data center is all empty other than those DBs or i am doing some mistake some where with the access.
Please advise.
Thanks
Amit
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‎06-12-2019 09:28 AM
What i know so far is , at times during the upgrade (before jakarta) in some of the instances the CMDb parenting changes from CMDB to CMDB CI table and that cause a break in code.
This is known to servicenow but i am not sure if they have specifically said that it is fixed in X version.
A better way will be to create a HI ticket, get it investigated from them/

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‎05-01-2019 02:08 PM
Goto cmdb table. See if you can find the logical datacenters here. If you can find them, it could be a different issue.
If you cannot, it's a table reparenting issue. A PRB will soon be opened for the reparenting issue.
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‎05-03-2019 09:27 AM
Hi Saket,
Got a confirmation from SNOW that it is CMDB Re-Parenting issue,
Thanks for your response.
i'll post if i get more on it.
Thanks
Amit
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‎06-12-2019 07:05 AM
Is there any particular version they are fixing the issue?
I am also facing the issue "No RDS is found in the LDC (region), Pattern name: Amazon AWS Relational Database Service" for all regions
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‎06-12-2019 07:23 AM
No, it seems CMDB re-parenting issue is not version specific. I would say, you create a ticket with them and push for an enhancement request.
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‎06-12-2019 09:28 AM
What i know so far is , at times during the upgrade (before jakarta) in some of the instances the CMDb parenting changes from CMDB to CMDB CI table and that cause a break in code.
This is known to servicenow but i am not sure if they have specifically said that it is fixed in X version.
A better way will be to create a HI ticket, get it investigated from them/