We have a number of teams with missing CI data across multiple attributes. Is there a way to set up a league table (or some other gamification approach) to help drive improvements by tapping into the competitive nature of our team heads. Using CMDB H...
Hi all I am created a custom probe/sensor. The input is fine, but i cannot relate the input to a CI. I am trying "g_device.getCmdbCi()" og "this.getCmdbCi()", but none of them returns anything. It seems to be the same code used in "Windows - JBoss Ge...
Hello Experts, While discovering one the OS of Oracle Linux 7.9, all the steps from respective pattern is getting triggered and providing the output. However Delete Handler gives error as Failed to Find CI matching cmdb_ci_oracle_management_agent fro...
So, I read the description in the ServiceNow Store and this page Validate commands used in discovery (servicenow.com) and the KBbut still now sure I understand what I would use this for. Can someone explain?Thanks!
Hi All, We are in process of data port and enabling discovery on our instance.For Heritage Data we are getting the CI and IP address and to map a CI to IP address we have to create a dummy NIC record in Network Adapter table. Now when Discovery runs ...
The mid server service runs using a standard user account and I have a credential setup under Orchestration > Credentials for our admin account that will conduct the powershell orchestration. I have the following Powershell command that removes a use...
Hi,we have discovered about 12000 servers on a client project (Windows, Linux, vCenter).With our Discovery we are overwriting the data imported manually from their old database. Discovery. In some cases the ServiceNow Discovery also modifies the inst...
Hi All, @Servicenow_1 @laurenmcmanamonI am unable to access creator studio in Xanadu release. Whenever I clicked on Creator Studio button, It's redirecting to another page and throwing an error: Please help me to resolve this error. Thank you,Prahla...
Hi, We are trying to Integrate SAP Cloud with Service Now Event Management module which means 1)Alert generated form SAP Cloud and sent to ServiceNow2)ServiceNow processes it, creates and alert, creates an incident.I need help on Inbound action scrip...
So I just noticed that it seems when we run DIscovery on a new Windows Server after the upgrade to Washington, we are now seeing 2 rows in the "Devices" tab on the Discovery status: This is what Discovery of a new Windows Server looked liked prior to...
Hello, Could anyone assist from where we can customize or add the options under "Other" tab on time sheet portal. Please see attached screenshot. Thankyou!
Is there a way to see all the CIs and their relations in a Service Map, just like they are displayed in cmdb_rel_ci table? Service Mapping is using its own table svc_ci_assoc, but CIs in that view is just a list of CIs that's referring to the Mapped ...
Hello, I am having issues discovering certificates within discovery. I am seeing timeouts for most protocols and am wondering if the devices are just blocking or not listening on those ports. The tls_ssl_certs port probe is enabled and selected in fu...
Some OOTB Azure patterns mentioned below are set to 'False'. Is there a logical reason for this? I have cloud discovery configured for Azure. Do I need to make these additional patterns active? Azure - Application LB (LP)Azure - Availability Set (L...