Discovering Windows OS installed programs
My question is, how can I make discovery show installs like Notepad, stickynotes, calculator, solitaire etc.The ask is for these to show up under software installations
Forum Posts
Resolved! ACC-V for MacOS - Computer Name vs Local Hostname
Hi Community,We have configured ACC-V to bring in endpoint information in CMDB and everything seems to work pretty well. With this said, we are experiencing an issue whereby in the Computers table some MacOS endpoints have a name of <Computer Name> a...
Abnehm Shake: Der Schlüssel zu Ihrem Gewichtsverlust
Suchen Sie nach einer effektiven Methode, um Gewicht zu verlieren und gleichzeitig Ihre Ernährung ausgewogen zu gestalten? Ein Abnehm Shake könnte genau das Richtige für Sie sein. Diese praktischen und nahrhaften Shakes sind eine beliebte Wahl für vi...
CMDB health Metric status
When I configured my KPI metrics and i scheduled the job i realizes at the Cmdb health metric status Metric-Correctness Status- Daily time out please and Active-False same thing with stalenessMetric-Staleness Status- Daily time out please and Active-...
service mapping
TCP Connection not established between Application server to Database In Instance.
Resolved! Does this discovery solution required reverse DNS to be functional?
Hi Can Anyone please confirm if ITOM Discovery Solution required reverse DNS to be functional? If so please provide the justification Thanks,Amit
What can I do to make sure Stacked Switch, Stack mode attribute is being discovered correctly?
We have recently upgraded to San Diego, and I have been working to figure out why we have very few CIs for Master Stacked Switch. I go in and find that the name of the Switch, and the Stack mode has been changed through discovery in the past two day...
How to integrate AWS Cloud-Watch with SNOW (Event Management) for receiving Alerts?
Hi There, There is an the initiative to integrate AWS Cloud-Watch with SNOW (Event Management) for Alerts to be sent to our Production Operations for Production Cloud Server monitoring. Do anyone know if there is a ServiceNow connector for this inte...
"Software Uninstall Persistence in CMDB After Removal from Endpoint"
Hello everyone, I'm encountering an issue where software that has been uninstalled from a user's computer still appears as discovered in our Configuration Management Database (CMDB) within ServiceNow. Despite the uninstallation process being comple...
Alert is not auto closing.
Hi Community, Please suggest me how in this problemSome alert not getting auto close.Alert0***6737 (auto closed) is similar to Alert***12094(not getting auto close)"ZENOSS VMWare CI Type Identification" event rule is applied in this binding occur by ...
Resolved! Mid Server Installation Issue - User cannot be Authenticated or is missing the proper roles.
Mid Server Installation Issue - User cannot be Authenticated or is missing the proper roles. I am trying to install the mid server agent through cmd prompt as an admin but getting the error in the initial stage - User cannot be Authenticated or is mi...
Restrict to create the Problem Record on the same Incident.
Hello Experts, I have one Issue like:Problem Statement: Create a problem record if the Incident Reopen Count is 30.Question Is: I have created the problem record on incident form but after 4hrs if same event trigger it will create the new Incident an...
Mid Server
getting 500 server is not operational error while the mid server is up and running ?
Resolved! MID Server Optimization
Hello all, We have a cusomter who has 18 data centres in total. They're all in different locations within the region. we have scoped around:PROD = 36 MID servers (VMs)TEST = 18DEV = 18 following the best practices model. Customer feels it is bit too ...
How do you link stories with update sets?
Is there a relationship between update sets and stories (agile)? I'd like to have an update set created for each story as it is worked. Is there a way these link together and any way to auto update the update set based on the story being worked on?
