AWS EC2 Linux MID Server

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H3ll0 Th3r3
Kilo Contributor

‎12-20-2018 09:02 AM

Hi Everyone 🙂

I currently have a MID server running on an EC2 Linux instance. It is on a subnet with another dummy EC2 instance for it to discover. I think I have everything properly set up now. The ServiceNow instance seems to be able to detect the dummy EC2 instance through Quick Discover, but I am getting some weird logs. Wondering if anyone knows how to fix these issues.

 

Thanks in advance.

 

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DaveHertel
Kilo Sage
Kilo Sage

‎12-20-2018 09:32 AM

Hi -- I think your setup is a basic, traditional SN Discovery...   The mention of EC2 and AWS is generating some responses about cloud-stuff that I don't think applies in your scenario.  Since I think you are doing traditional (non-cloud) discovery, it looks like your errors is more basic... i.e. is your MID server installed on Linux?  Are you trying to discover a Windows based machine?  If so, this wont work...

per error:... it implies your MID is Linux based... if so, and you need to discover a WINDOWS machine, this won't work.  To discovery WINDOWS based target devices, you need to use a Windows-based MID server.

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Does this help?  Hope so

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Vini
Giga Guru

‎12-20-2018 09:09 AM

Hi,

 

make sure to add "AWS" & "Cloud Management" capabilities on MiD Server and add "Discovery" on supported application on MiD server.

also check the IP address is covered on "IP Ranges" of MiD server.

 

Hope this helps!!!

 

Regards,

Vinil.

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H3ll0 Th3r3
Kilo Contributor
In response to Vini

‎12-20-2018 09:21 AM

Hey Vinil!

How do I add AWS and Cloud Management to the MID Server? Do I SSH into the MID server and change some stuff on there or is this something I change in the ServiceNow instance that its connected to?

 

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Vini
Giga Guru
In response to H3ll0 Th3r3

‎12-20-2018 10:09 AM

Hi,

 

You need to add Supported Applications and capabilities on the MiD Server.

on left navigation -> MiD Server-> select the ddicated MiD Server for AWS Discovery -> add them as shown on screenshots.

 

Regards,

Vinil.

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Dave Ainsworth
ServiceNow Employee
ServiceNow Employee

‎12-20-2018 09:12 AM

Does the EC2 instance you are discovering have a Windows OS? If so, you cannot discover Windows from a Linux MID Server. You would have to install a MID server on a Windows EC2 instance or alternatively, try to discover a Linux EC2 instance.

Documentation about this is at:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/reference/r_MIDServerSystemRequirements.html

Regards,

Dave

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