AWS Graph Connector test connection error 400

Alan47
Tera Contributor

Aws Default Connection step in the guided setup for AWS Service Graph Connector configuration is giving: "Error: Method failed: (/) with code: 400" when we click Test Connection UI Button.

 

I have added the right details in the organization account and role parameters in the previous step.

6 REPLIES 6

Rahul Priyadars
Tera Sage
Tera Sage

It Seems REST API resource is not accessible . 

Try using Diagnostic tool for AWS SGC see if it gives u more clue.

 

https://www.servicenow.com/community/cmdb-articles/service-graph-connector-for-aws-diagnostic-tool-t...

 

Regards

RP 

hareesh341
ServiceNow Employee
ServiceNow Employee

Hello @Alan47 ,

I am also getting the same error.

It could be helpful if you can provide the steps on you resolved this issue.

 

Thank you!!!!

Hi @Alan47 @hareesh341  
Did you get resolution for this error ?

I have verified the access and secret key which do not have any issues and working fine , however while testing the connection error with code 400 still appears ... any suggestions , thanks 

PranjayM
Tera Contributor

Hi @Alan47 @hareesh341 @Pranav Patil @Rahul Priyadars 

 

Getting error code 400, error message "Error: Method failed: (/) with code: 400" when I click Test Connection UI Button in Guided setup>test connection >configure

 

When I run diagnostics, it passed all tests and showing completed. pls provide help to resolve issue.

 

Thanks

Pranjay