AWS SDK in Servicenow

Vamsi Chintapa1
Tera Contributor

Hi All 

I am trying to call AWS Workspaces from ServiceNow through outbound Rest Message we are getting the output as 

{"Output":{"__type":"com.amazon.coral.service#SerializationException","Message":null},"Version":"1.0"} when reached

AWS support regarding this issue the Support team has mentioned we need to install SDK to make a rest call from

ServiceNow and provided some standard SDK list mentioned below

https://aws.amazon.com/tools/ 

Is there any way to install above-mentioned SDK in ServiceNow. 

Regards,

Krishna.

8 REPLIES 8

Asi Garty
ServiceNow Employee
ServiceNow Employee

Hi,

ServiceNow platform uses AWS SDK.
The big question is where do you need to use it from?

From discovery patterns, for instance, you can access it through "ctx.getCommandManager().cloudApi" as part of any JS code.
you then also need to pass service account and credentials.

 

Hope this helps.

If it does please mark as helpful and share your results.

Asi

HI Asi Garty,

 

Thanks for your response. we are trying to call from the service catalog.

 

Thanks,

Krishna

AshishKM
Kilo Patron
Kilo Patron

Hi Krishna , 

I am also looking for AWS Workspace connectivity via REST in service catalog for directories,bundles & workspace. We checked with snow hi team for SDK installation seems there is not way to install SDK without snow team involvement. 

If you have some workaround , please share.

 

Thanks,

Ashish 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

hiranmayeesahoo
Kilo Expert

Instead of installing the AWS SDK, you can implement from scratch by calling AWS API's through REST probes

AWS API's details are available in amazon website to understand how it works