Practical challenges for ITOM AIOps
What are the real time challenges that occurs during ITOM AIOps implementation. How do we tackle those challenges. What are the Best practices for ITOM AIOps implementation.
Forum Posts
Resolved! Guide to Troubleshooting ServiceNow Discovery Issues
Guide to Troubleshooting ServiceNow Discovery IssuesOverviewWhile managing ServiceNow Discovery, various issues related to host connectivity, credential verification, and service configurations may arise. Below are some common discovery errors encoun...
Resolved! CMDB classes targeted for ACC
Hello All, I need the detail of CMDB classes and attributes which are populated via Agent Client controller.We have such mapping for Discovery, SG-Tanium, SG-SCCM in product document, but I am unable to find for ACC.Can any one help me with this info...
ServiceNow to Logic Monitor Integration.
Hi ServiceNow Practitioners,Glad to see you all, I have a new requirement to Integrate my ServiceNow instance to Logic Monitor tool. We need to create event based Integration so that a Incident is created in ServiceNow when any action occur in Logic ...
how to disable selected sub account discovery from master service account for existing discovery
Hi All, Our client want to exclude few subscription account from master service account discovery which is currently existing discovery. When we select Create Discovery Schedule from Service Account there is option to either select all subscriptions ...
How to F5 BIG IP switching to one monitoring to another monitoring by using servienow
How to F5 BIG IP switching to one monitoring to another monitoring by using servienow (event management module)
Resolved! How to Remove/Add New/Old Cloud Service Account in AWS Cloud Discovery Job
Hi All, We have configured AWS Cloud Discovery in our organisation and it is working fine. Now I need to remove some Old Cloud Service Accounts which have already been added to the current Cloud discovery job to discover. Like Other discovery jobs (C...
Resolved! I have to know the latest version of the servicenow ?
I have to know the latest version of the servicenow ?
SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?
SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?
SNMP Discovery error "SNMP probe timed out. Target is either unreachable or there are no valid credentials for it."
Hi All, I am doing discovery using subnets, I am getting an error " Experts please suggest how to resolve the issue. any hekp would be highly appreciated. Thanks Regards VIkas
serial number changed for palo alto device and how to discover the new serial number using discovery
recently network team have changed the serial number for palo alto device ie moved for on premises to Azure and it got changed the serial number.as per SNMP OID we are still getting the old serial number only but when we checked with network team the...
MECM and CMDB
My team was told we needed to purchase additional licenses to pull MECM data into the CMDB. I can't find any info on this and our rep doesn't know either. Do you know what licensing is required to pull MECM data in? Thank you for any info.
Resolved! Requester cannot be the approver at the same time(?)
HelloI am looking for the alert message that would prevent self approval process in Service Catalog.I found few scripts online how to display message (and even to clear the name in the field), but it won't break the process. The last update is that I...
Resolved! printer devices are not discovering using patterns even after probes to pattern migration
I have done the Migration from Probes to patterns but still the printer devices are using probes to discover . Is anyone facing the same issue and found any solution , printer devices are not creating any relationships as well and because of this it'...
How to establish the Event Management connection from BigIP?
Hi All,Can anyone help me to understand how we can establish the connection from BigIP source for event managements?I didn't find any relevant document for this. Kindly provide inputs. Thanks in advance! Regards,Ganesh