Hi All, I am getting the events from the GCP but the severity is not populating due to which alerts are not getting created but some events are popoulating the severity I am not able to understand how to solve the issue for the events in which severi...
I do not see a convenient option to change the case of the computer name that is imported from SCCM to lower case. Everything else that is importing into ServiceNow is being converted to lowercase. Discovery properties are set to lowercase. Sin...
Is vCenter Version 8.0 Update 2b supported for Discovery?
Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...
@thiyagu_j We have started Microsoft Automation for Certificate Lifecycle Management. For which need to know how can below setup be done? The Microsoft Gateway user needs the following permissions:CredSSP needs to be configured on the CA and MID Ser...
How can we discover certificates installed on AWS Data center by using certificate management? @thiyagu_j
non-IT services within ServiceNow?
We have been seeing an issue where Linux devices that are using the Linux distro Rocky all get classified as a generic "GNU/Linux" operating system, we assume this is because Rocky does not exist as an option within the 'Linux - Distribution' pattern...
Does anyone have information regarding encryption for VCenter event collector? Infrastructure / Security teams have concerns about sending events in the clear. They are asking for any encryption info and or port info. Thanks
Hello everyone, Due to various concerns, the client has decided that the agent based approach might be better for them. There are some questions regarding this to which I couldn't find the answers even after searching the docs. 1.) What data exactly ...
Does anyone know which application ports to manage firewall/proxy settings need to be opened to integrate with Elastic Kibana with ITOM?
Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...
Hi all, I have a enabled 3 types of alert grouping. 1. CMDB based2. Automated3. Rules-based CMDB and Automated is creating virtual alert. But Rules-based grouping is not creating Virtual alert. Is it possible to create the same?
Hello,I'm attempting to associate a tag-based application service as a downstream dependency. The Use End Point To relationship is showing up as expected, but if/when I attempt a change on a downstream CI to the tag-based application service that's r...
Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...
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