AWS- ServiceNow Discovery
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09-01-2025 12:55 AM - edited 09-18-2025 12:58 AM
I want to perform AWS Discovery in ServiceNow across three AWS Organizations with multiple environments, without creating new users or keys on compute systems.
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09-01-2025 10:09 AM
hi Suresh, servicenow AWS discovery allows for credentials-less discovery via assigning AWS roles. you would be able to do 'deep' discovery of OS too, via AWS SSM agents. you would need mid server in aws for this.
most information is in the docs, there's a nice technical broadcast which was recently done on this topic. please take a look at the video and deck here. https://www.servicenow.com/community/itom-events/live-on-servicenow-itom-academy-cloud-discovery-str...
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09-09-2025 02:39 AM
Thanks Ram, will review the docs and get back to you if needed something..
