Azure Discovery and service mapping

[prasanna199]

Hi Everyone,

We discovered the azure components and need to create a service map. Have no idea how to proceed further!! if anyone did service mapping for Azure Environment please help me on this!! Thanks in Advance.

Lakshmi

[John Shores1]

Lakshmi,

I'm going to assume you have at least 1 MID server installed within your Azure subscription that has the ability to communicate with devices within the Azure subscription. I'm also assumming your ServiceNow subscription is licensed for Service Mapping.  The MID server needs to have the Service Mapping application enabled and ALL capabilities enabled. If that is true, you'll want to go into ServiceNow and create a Business Service (Service Mapping | Business Services | New).  Depending on the version of ServiceNow you're on, this part will vary, but essentially you will define how to access the application's entry point (url, tcp port, etc.). Once the definition is complete, click Discover to build the map.

Good luck!

[prasanna199]

Hi John,

Thanks for the reply, we don't have a mid server installed within azure. we discovered azure through the new functionality of servicenow where we can configure the microsoft azure cloud discovery in servicenow(credentials) by entering the tenant and client id and service principles. We got all the Azure components into CMDB. 

I created a discovered service and tested the entry point, the map is showing  only to the datapower level. Do we need to have any firewall access to connect from datapower to Azure?

Thanks,

Lakshmi.

[John Shores1]

Lakshmi,

I will defer to someone who knows more about this than I do, but Azure discovery works with the connector you described, but I believe Service Mapping requires a MID server.  There's nothing in the documentation that says one way or the other, but I don't see anything that says the Azure connectors work for Service Mapping.

I would try setting up a MID server in your Azure subscription and see what happens.

John

[Michael Skov2]

Hi

Could you please elaborate on which service map you want to create? 

1. In order to create maps with Service Mapping you need to have a MID server and the Discovery plugin enabled and set up.

2. Service Mapping maps business services (Trading, Order, SAP, Exchange etc) and the components used in those services. These business services are created by entering an entry point, normally HTTPS.

3. With above mentioned, an Azure map doesnt make much sense to me, as it is basically a group of servers.