Hi, I am trying to troubleshoot an issue, where for a CI's, Operational Status field is 'Retired', even when Most recent discovery is recent date. 1. Are these fields dependent? If yes, when discovery runs, how it updates the Operational Status fiel...
can anyone help me in this, i'm getting when i tried to import my application in another instance?and When i tried to publish my application in previous instance i'm getting like this
I am looking for a best recommendation regarding sc_task.What is the Best practice for communicating with the customer?Add additional comments to the task or the ritm?Or would you add it to both?Also where is the best place to capture work notes? W...
I'm getting the following error when provisioning an Azure stack from a cloud catalog item, this worked previously so I'm confused what has changed. Failed to execute API - Failed with status code and message: 400: {"error":{"code":"MissingApiVersion...
Hi everyone, we are trying to implement a generic request to be used when none of the items of the Catalogue applies to a miscellaneous case, not standarized. What would be the most simple workflow for something that has just a title and a descripti...
Hi All, How can I check how many discovery methods are being used for a particular CI class. For instance, I see a windows server CI is created by SG-SCCM and the same CI also gets updated via ServiceNow discovery and vice-versa. There is nothing me...
Hi All, I have to work on upcoming project which is related to event management. Before step into the project i just want to practice the event management related items in my pdi .Please provide your suggestions and steps , how can i install the Eve...
@Daniela @Nikita @Caelan @Darius @janetHi, I've made the changes to the service operation workspace using related script include from sys_ux_client_script_include and added two widgets in that SOW overview.The widgets were successfully added in the S...
When I run my Discovery Schedule it give us error could not redirect to Discovery status. when I run quick discovery It will redirect to discovery status but discovery is stuck in started state and it does not move to other phase like classification ...
Hi Team,We have applied IRE on transform map with onBefore transform map script, but while loading the data we are getting below message which says "Row transform ignored by onBefore script" and state is ignore but when i checked the target table, th...
As part of ServiceNow's Software Asset Management (SAM) documentation, integration with Azure AD and Okta allows you to capture software usage data for all connected SSO applications. ServiceNow SAM SSO Integration Documentation Client Scenario: My c...
why the Business Applications are downstream of a Business Service. To support CSDM framework, it should be upstream at minimum. Should the downstream entry be a Business or Application Service?
In the attached, ServiceNow has not been recorded as discovering any CIs within the AWS or GCP spaces.
Hi All, Can you help me to know the how to ONTAPI configure for NetApp and Pure Storage to run the discovery using ONTAPI on HTTPS. The ONTAPI for both NetApp and Pure Storage should runs on HTTPS and not SSH. We have REST-API credentials in ServiceN...
Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...
