Hello everyone,
I am trying to configure an Azure Discovery for China, however encounter the following error right after I configure the Service Principal record and press the 'Discover Subscriptions' UI action:
Discovery Subscription Error : Failed to execute API - Fetching token failed, status code: 403, response body: <!DOCTYPE html>
(script_include:AzureAPIInvoker; line 40)
Due to this error I am unable to discover the subscriptions and proceed with creating schedules etc.
I have been trying to deal with this issue for quite a while now and have been through most of what is available online, unfortunately have not been successful.
I am aware that ServiceNow ITOM products have not been officially certified or supported against Germany and China regions, and Azure for China has its own physically isolated instances of Azure. Therefore, I have added the necessary MID Server properties for that per https://www.servicenow.com/community/itom-blog/azure-government-and-azure-national-cloud-region-support-for/ba-p/227287, but this did not make a difference and the error is exactly the same. Also, I have confirmed with the Azure admin from China all the needed permissions have been correctly granted.
Here are some other articles that we have been through:
https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/cloud-management-...
https://support.servicenow.com/kb_view.do?sysparm_article=KB0723531
https://learn.microsoft.com/en-us/entra/identity-platform/howto-create-service-principal-portal
I would appreciate any advice on this topic! 🙂
