Hello all, I'm attempting to use the table API to retrieve users based on their username. According to this article, it appears to suggest I can add a query parameter that looks like "sysparm_query=active=true" to the end of a GET call to filter the...
Hey all. I have a list field on my change form which is a reference to the user table. someone raising a change can use this to populate who receives emails regarding a change, so if we are implementing a change that impacts multiple clients we can ...
Per my understanding, all the three asset class (Hardware, License and Consumable) tables are just an extension of the main asset table (alm_asset). So any asset record be it hardware or license or consumable should be also present in main asset tabl...
I want my scheduled job to run only on business days.Can I use the schedule 8-5 weekdays excluding holiday in Scheduled job?
Hi ServiceNow Community Developers, I am currently configuring the problem form and one of the fields I have is a vendor field (custom) which is a reference to cmdb_ci table. The display field on the cmdb_ci table is the name. When I click the refer...
Is it possible to have a hint feature on service catalog item's variables?For example, I have a choice list variable and need a hint for each option in the choice list, and as I hover the cursor over the option, a hint would appear in the screen.I'd ...
is there a way to sort the options that we add to a list with g_form.addOption()?
Hi all, i just got an email from our Telecom Team, with a ZIP File including a lot of MIB and MY Files for our Avaya Equipment.So i searched the Wiki and Community Page how to add this. I found , that i need to go to MID Server -> SNMP MIB, Create a ...
I need to make a lot of changes to a table after moving it under the task table... is there a command you can put at the top of a background script to make it not run the business rules during the updates?I would rather not have to disable them all.....
Hello All,We would like to change the URL of our production instance.Old URL: https://companyprod.service-now.com New URL: https://my.company.comAfter the new URL is created,the old should also continue to work.Please help on what should be done to p...
How do you divide two integer fields to get a value in a separate field? For example, field1=10, field2=5. I want to divide field1 from field2 and have the value in field3.
I want to known average time taken to close tickets in service-now based on department via graph or list.
Hi ServiceNow Developers, I am facing the following situation: a business rule ran accidentally in production and caused one field (closed_at in the rm_enhancement table) to be updated incorrectly. This happened about a week ago when we did a produc...
I am trying to monitor system performance during multiple sessions logged in at the same time (over 100). I need to simulate the connection of multiple users performing simple tasks on a ServiceNow instance and be able to view the overall system res...
I'm a newbie learning scripting. I want to add a UI action to a form. This UI action adds a button when a field contains the word Test. The word, Test, is selected from a list of services available to a certain user. When I add the condition ...
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