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Azure Discovery Service Graph Connector OR ServiceNow Cloud Discovery

Nisha30
Kilo Sage

Hello ITOM Experts,

 

For discovery what should be used and more meaningful ?

ServiceNow Cloud Discovery 

OR

Service Graph Connector

 

I know the Midservers needed for normal where as SGC does not.

 

But which method is more meaningful in terms of Data ???? We have both 

 

Thanks

4 REPLIES 4

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

Great question and important one to consider when going for choice of technology.

the team has documented a ton of details here -

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/it-operations-ma...

 

Long and short of it - if there's a need for the detailed data for SAM, like application version etc please use discovery.

 

Thanks @Ram Devanathan1  so ITOM Cloud Discovery gives more data than SGC.

 

What is purpose of using SGC then ??? if simple cloud discovery works??? Sorry not clear

yes just use for cloud inventory information gathering.

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @Nisha30  check below link it will help you 

https://youtu.be/anu2PuPwqlA?si=3X2iDZUx03SQccVz

if it helps you mark helpful and accept solution

Comparison between Cloud Discovery, Cloud Service Graph Connectors, Horizontal Discovery, and Agent Client Collector to help guide the decision making process on which discovery method is best suited for populating the CMDB with Cloud Resources.