Azure integration with Event Management

George18
Tera Expert

Hi,

I am looking at integrating Azure Monitor and Azure Log Analytics into ServiceNow ITOM Health.
I noticed that 2 main integrations are available:
1) ServiceNow Event Management and Azure Monitor Integration (From Microsoft)
2) Azure Monitor integration (From ServiceNow)


From your experiences do you recommend one over the other?


We are looking for an integration which supports OAUTH2 and bi-directional communication. I believe both do.


For the integration created by ServiceNow, do we need to use a MID server to close the events in Azure?
Do you have any detailed instructions on both integrations?
The documentation is NOT 100% clear for me.

thank you

 

 

 

5 REPLIES 5

surya123
Mega Guru

Hi, Do you recommend any approach? And if we use ServiceNow Event connector plugin, do we need midservers?

Is there any high level diagram which you may have?