Azure Subscription Discovery fail with an error

[____39]

When I click  on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for translator List_Datacenters_Response_Processor at com.snc.cloud.mgmt.modules.svccatalog.service.impl.ResponseProcessorImpl.processPayLoadError', Does anyone know the reason and how to fix it? any help will be appreciated!

[Niklas Peterson]

Hi,

According to this it relates to IRE and creation of the CIs. 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748864 

Maybe some BR or UI Policies are not statisfied with enough data to create the Datacenter CIs.

Regards,
Niklas

[____39]

Thank you for responsing, I will check BR or UI policies on my environment.

[Joshu1]

Did you ever find the solution to this? Experiencing the same issue.

[____39]

Sorry, I did not find the solution.