Azure VM discovery License consumption

Nisha30
Kilo Sage

Hello Everyone,

 

There are some unexpected cost implications while Azure cloud discovery regarding VM machines.

 

Anyone faced such issues that some resources are counted as VM machines though actually they are not.

 

How can we avoid that . 

 

Any Patterns need to be deactivated? 

 

Any direction for this please

 

Thanks

 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Nisha30 

 

Any inquiries regarding license costs should be directed first to the ServiceNow Account Executive.

 

To prevent false VM creation and save ITOM/CMDB costs, you can turn off duplicate discovery,  adjust Identification and Reconciliation Engine (IRE) rules.

 

To avoid duplicate discovery and ensure the new patterns are the only ones populating these resources, delete the following resource type records from:
[sa_cloud_inventory_resource_whitelist] - Cloud Inventory Resource Inclusion Lists

 

Refer : KB2277612 Updating Cloud Inventory Resource Inclusion Lists: Removing Entries to Enable New Azure LP... 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti