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01-12-2023 06:52 AM
I was wondering if there is an effective way to view devices that have failed to be discovered and classified. Looking at the discovery status of the scheduled jobs. The devices tab shows the majority of the devices failed with active couldn't classify. However, I have seen that the IP addresses do not seem to be deduplicated if the shazzam probe identified several open ports, such as Windows - Classfiy and VMWare - vCenter. My goal is to identity the devices that are not being discovered and address the issues that are preventing them from being discovered.
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01-12-2023 07:23 AM
After doing some digging, you can access the overall discovery device history here and then filter on couldn't classify. "https:// YOUR_INSTANCE .service-now.com/discovery_device_history_list.do?sysparm_query=GOTOlast_stateLIKEcouldn%27t%20classify%5EGROUPBYsource&sysparm_first_row=1&sysparm_view="
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01-15-2023 08:12 PM
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