I have to create a custom field in event table to map the field values from Soap based source integration as listener transform script cannot be use in case of SOAP. I have to mapped these custom field from event table to Alert table. I have created...
Hello all,I could Navigate to System Diagnostics > Stats > Stats.but where exactly to find the version of UII found in the below link to locate the Build name, Build date, and Build tag which contain with dates but not versions.Upgrades Best Practice...
Good morning, I'm having issues with our SCCM integration with the CMDB. I'm testing the jdbc connection and getting a timeout error. I can't find where I might increase the timeout value or if that would even resolved the issue. Any suggestions woul...
Hi all, All our event rules use the default CI Binding (ie. none have the Override default binding checked). However I'm finding around 10% aren't binding as expected. The node on the event record is being set correctly with either the fully qualifie...
Does SeviceNow Discovery SaaS? If so, how would it be done? Any documentation would be helpful. Thank you.
Can anybody tell me how to get the pattern which is mentioned here: EMC Isilon discovery. If I search in ServiceNow Store I can't find it.
Hi, i am using datadog and event management integration to integrate datadog alert into ServiceNow. when alert gets triggered on datadog with @servicenow it created event under datadog event table and under events (em_events) but it is unable to cr...
I am testing Discovery on a Unix host. I am getting the following warning message with my Discovery Scan. Sorry, user xxx-xxxx is not allowed to execute '/usr/sbin/lsof -iTCP -n -P -F pcnfT' as root on UnixHost.site.corpation.com. - Exit status...
I have tried to disable the serial identifiers by adding addQuery('cmdb_ci.sys_class_name', '!=', 'cmdb_ci_aix_server');to the 'Serial Number Table & Class Name', 'Serial Number & Class Name' identifiers but those identifiers are still running on my ...
Hi Guys,I am trying to discover Aruba 8320 and 8400 switches. They are fairly new and the OOB configurations of sNow is not enough to discover them properly.Although there is a pattern called "Network Switch" do I still need to create a new custom pa...
How do I use REST APIs to list related entities in CMDB? e.g. I would like to list all databases running on a given linux server
Hi I want a specific credential to be triggered for single IP Address during Discovery. Is there any way i can achieve this.
Hi,I'm implementing a CMDB with so many classes and I would like automatize some points:* personalization of the forms (with sys_ui_element)* personalization of the lists (with sys_ui_list_element)So I created a little test with a class and some elem...
Getting the following error on the AIX side: testacct : user NOT in sudoers ; TTY=pts/0 ; PWD=/home/testacct ; USER=root ; COMMAND=/usr/bin/procwdx 1112221 Please help. Kevin
Hi All, We are integrating ServiceNow with Flexera Software "FlexNet Manager Suite for Enterprises" in London. Kindly share pre-requisites,design, firewall rules and roles needs to be provided to integration user. Regards, Manish Nagar
