Hi , I wanted to display only P1 and P2 incident in the emergency change request to map the affected incident for the change. Please find the below screenshot. Where i we have to display only the P1 and P2 under "incident pending change". Note this i...
I would like to create a separate role that would have limited access to the Incident / Change / Problem / Task table (user with this role will see tickets created by users that belongs to the same company or tickets that have been assigned to his qu...
Hi, I am trying to discovery MS SQL Server database catalogues within a SQL server 2008 data. The discovery process identifies the Sql Server 2008 instance as "RusOn" dependency, however when I click on the Instance name I cannot see the database cat...
Hi All, I wanted to do some filter changes in related list of change request so i have used below code in the client script. GlideList2.get(g_form.getTableName() + '.YOUR_RELATED_LIST_NAME_HERE').setFilterAndRefresh(''); But its not working please ...
Hello, I wonder where and when Router interface (dscy_router_interface) CIs are created during Discovery run. Looking at the creation time they are created just after "Identity" Probe (we are still on Probes/Sensors) comes back with the result payloa...
Hi, I know there is a way to access the Unix terminal from Servicenow instance using some URL but I cannot recollect or find any information regarding it. Could anyone please help me with that? When you enter the InstanceNAme/URL it opens the unix...
I'm new to Event Mgmt and just starting to configure our event rules. Many of our infrastructure CIs bind with no issues. I'm struggling to figure out how to bind to a business service. I have cleared the node field and the type is now set to "cmd...
Is anyone has document or any idea about ServiceNow integration with vRops
Hello Community, Here is my situation: We are in Kingston and have domain separation, we use service offerings from Portfolio management and use it in the task to identify the affected service (with custom field referencing it). We usually create a n...
Hi Everyone Can any one help me to the query bellow Can we discover Windows using SNMP? thanks ®ards Mallikarjun
I have a desperate need to disable the process that evaluates running processes (PID numbers) when discovering items such as MS SQL instances, DB2 instances and WebSphere instances. We have been struggling with this ever since we deployed ServiceNow ...
Hi All, Need suggestion or help For example: Discovery has created one Linux Server "abc" and multiple services are created "JBoss, ESX, Network Adapter, dvSwitched, SQL, etc.". Currently abc server is retired, so according to me it should retire al...
Hi,I am receiving the above error when I click on Try it in the assessment_take2 UI page or on the survey link. Can anyone please help me fixing this issue.Regards,Santhoshi Tarai
/* Disclaimer -- I'm a scripting noob, so be gentle. */ I have events coming into em_event from Logicmonitor via an Event Listner (https:// <instance>.service-now.com/api/global/em/jsonv2). The events are coming over, but not being mapped to the ta...
Hi Team,I able to Classify the Load Balancer IP using Horizontal Discovery(Quick Discovery). But in buiness service i am getting error that"all commands failed on host: xx.yy.zz.aa. context: null/nullall commands failed on host: xx.yy.zz.aa. command ...
