I have multiple CIs that are virtual servers & were created correctly(as I would expect) in the Windows Server Class. Then about 2 months later, Discovery changed the CI class to Computer. So now I have duplicates: 1 Windows Server & 1 Computer. ...
Hi,I am trying to discover one windows machine. I have selected the IP address of the particular machine and the MID server, however, I am getting the discovery completion error as "x.x.x.x is not a reachable host" and discovery completed.May I know ...
like Azure and AWS cloud discovery, we would like to bring in resource information into ServiceNow CMDB from GCP (Google Cloud Platform) and I would like to know if there is any 3rd party connector available or the one supported by Google or ServiceN...
Receiving the following error when attempting to import data from jdbc oracle data source: MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error:ORA-12505, TNS:listener doe...
Hi All, For some of network device discovery we are getting " ***** is an HSRP VIP. Aborting discovery " error. Any inputs to fix the issue. Thanks In Advance
Hi, We are implementing Servicenow Horizontal Discovery. We need to know how much should be the approximate bandwidth or speed of the network while discovering a windows server. Please specify in Mb/s or MB/s. Regards, Tamojit
Good morning, OOTB Discovery runs and populates the assigned_to field on CI's. This is breaking out hardware asset management process and assigning assets to users erroneously if they sign into a shared machine, or a projection computer, kiosk, etc...
Hello Anyone,I am trying to discover the list of installed software along with systems installed updates packages. I have been successful in getting the list of installed software (basically everything that i see under add/remove programs) but i am u...
Trying to create report for all incident >=2 weeks old. What am i missing?
Hi community! When we launch Service Mapping, we are getting the following error: <<Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection>> And the resulting map is the following: (see ...
DO you really need to get Discovery license in order for Service Mapping to work? What if I ingest all the environments through Rest API from an external tool and run Service Mapping on top of it.
I am receiving alert/event priority/severity from alerting tool under description and name. What is the best way to set the incident priority based on that? Do you suggest to create a custom BR for setting the priority of the incident or is there any...
I'm working on a workflow and the first part is a manager's approval. However, if there is no manager specified for the user's Profit Center (Cost Center), we notify the user and wait 5 days for the data to be fixed in ServiceNow. There is a Business...
Hi,i have one doubt where i have to install midserver either in my machine or clients machine to run discovery on client network??
I've setup a SSH Private Key in the credential table, with a username, passphrase and SSH Private key. But when I save the record, it populates the password field as well. When I got to test the credential against a unix/linux machine it fails, as it...
