Can I add a new tool tip to the business criticality and business service in dependency view
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Monday
Can I add a new tool tip to the business criticality and business service classes in show dependency views.
Here tool tip should be the Parent of the Business Service.
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Monday - last edited Monday
Hi there @sairamseema
Yeah — you can, but not directly
Dependency View, tooltips don’t support pulling parent service out-of-the-box.
Easiest way:
- Create a custom field (like
Parent Service) - Fill it using a Business Rule (fetch from
cmdb_rel_ci) - Add that field to tooltip config (if your view allows it)
or you can use a a small UI/script customization
Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.
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Monday
Thank you for the message @Its_Azar
I attached the file, so for the Business capability need to show the parent as tool tip in the map and parent field is already existed in the Business capability table
How can I configure for this? Can you please suggest with the table name to configure this.
