Can't deactivate the attachment on workspace

[MEZ1]

Hi all,

I have tried many techniques to deactivate the attachment on my workspace, but dosn't works.

For exemple I followed this article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813805

https://www.servicenow.com/community/developer-forum/attachments-in-workspace/m-p/2769151

Also I tried this but the icon still available for the end user.

is there a way to achieve this goal? 

Thanks in advance 

[Ankur Bawiskar]

@MEZ1 

if user passes table.WRITE ACL attachment icon will be shown and user can add/remove attachments.

Why not update that ACL?

the 2nd link looks promising. Did you follow all the steps from it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MEZ1]

@Ankur Bawiskar ,

Yes I followed the steps; still not working.

I will see with ACL.