Cancel confirm window after clicking cancel button

[jesusemelendezm]

Hi SN folks,

What can I use to configure a confirm pop up - when clicking cancel button on the change form. If user press cancel - It will ask confirmation, if press OK - cancel change- if cancel It must return to change form without cancelling the record.

Thanks for your help.

[Kalaiarasan Pus]

this should be a BR issue.. try activating debug and find the BR causing this .....

[jesusemelendezm]

Kalaiarasan,

Can you please explain this sentence?

if(typeof window == 'undefined')

What it supposes to do?

Thanks for all your help

[Kalaiarasan Pus]

it is supposed to hold your server side script when you want to use both, client side and server side code to be executed by a UI action

[nortonxnorris]

Hello,

I have used some of the examples here on the Copy UI Action. Any idea why the code in answer=true would not work?

function copyTicket(){

      var answer=confirm("Are you sure you want to copy this record?");

      if (answer==true)

              {

        var chgID = current.sys_id.toString();

  var newChange = new GlideRecord('change_request');

  newChange.initialize();

  newChange.requested_by = current.requested_by;

  newChange.cmdb_ci = current.cmdb_ci;

  newChange.type = current.type;

  newChange.assignment_group = current.assignment_group;

  newChange.assigned_to = current.assigned_to;

  newChange.short_description = current.short_description;

  newChange.description = current.description;

  newChange.impact = current.impact;

  newChange.priority = current.priority;

  newChange.change_plan = current.change_plan;

  newChange.test_plan = current.test_plan;

  newChange.backout_plan = current.backout_plan;

  newChange.u_reason_for_change = current.u_reason_for_change;

  newChange.u_implementation_effect = current.u_implementation_effect;

  newChange.u_verification_plan = current.u_verification_plan;

  newChange.insert();

      }

      else

              {

              return false;

      }

}

if (typeof GlideSysAttachment != 'undefined'){

  GlideSysAttachment.copy('change_request', chgID, 'change_request', newChange.sys_id);}

  else{

Packages.com.glide.ui.SysAttachment.copy('change_request', chgID, 'change_request', newChange.sys_id);

  copychg();

gs.addInfoMessage('Change ticket ' + newChange.number + ' created.');

  action.setRedirectURL(newChange);}

[Kalaiarasan Pus]

first question, i haven't looked at the code yet.. but is the 'client' checkbox selected in the ui action????