catalog item should be visible only to the people from India and not to other countries?

RenikuntlaSai
Tera Contributor

Hello Team,

How can i achieve this kind of requirement. Could you please someone explain. Thanks in advance.

Design a catalog item and this catalog item should be visible only to the people from India and not to other countries.

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @RenikuntlaSai ,

 

create a user criteria for the specific catalog item based on user —> country.

 

uf my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @RenikuntlaSai You would need to create user criteria

Apply the User Criteria to the Catalog Item:
  1. Go back to the catalog item you created.
  2. Scroll down to the Available For tab.
  3. Click on the Edit button to add the user criteria.
  4. Select the "Users from India" criteria you created and add it to the list.
  5. Save the catalog item.

Selva Arun
Mega Sage
Mega Sage

Hi,

 

Please create a user criteria and add it to your catalog item under Available tab:

 

https://YourInstanceName.service-now.com/now/nav/ui/classic/params/target/user_criteria.do%3Fsys_id%...

selvarun_0-1724419216205.png

 

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.


Selva