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09-26-2024 09:21 AM
We have a group defined that contains users who can approve the purchase of certain devices. The catalog item uses the requesting users organization value (from user record) to further filter the group members.
The Group Members variable is a reference type defined to pull from sys_user_grmember:
I see the following after selecting an Organization:
The number of records getting listed in Group Members is correct but I cannot figure out how to get the user name to display.
Thank you
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09-26-2024 11:04 AM - edited 09-26-2024 11:07 AM
A reference variable on the sys_user_grmember table is going to select a record on this table - which is just the user and group relationship. You can change the Display column, but that will affect every appearance of the group member table system-wide, so you really don't want to do this as showing the value of the user column will not make sense outside of this reference variable. What you really want to do is make this a reference to the sys_user table, then you will be selecting an actual user record which will display correctly, and you will be able to use the value in an approval, etc. - something you will not be able to do with a group member table record.
To filter the records to only show users who are members of a certain group, and your organization variable you will need a reference qualifier that looks more like this:
Where groupUtils (or whatever you want to name it) is the name of a Script Include, and getGrpMbr a function, passing in the name of a group. If your organization variable is a reference, and the u_organization field on your user table is a reference, there's no need to dot-walk to name on each in the qualifier. The Script Include will look like this:
var groupUtils = Class.create();
groupUtils.prototype = {
initialize: function() {
},
getGrpMbr : function(grpname){
var usrArr = [];
var grp = new GlideRecord('sys_user_grmember');
grp.addQuery('group.name', grpname)
grp.query();
while (grp.next()) {
usrArr.push(grp.user.toString());
}
return 'sys_idIN' + usrArr.join(',');
},
type: 'groupUtils'
};
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10-23-2024 05:48 AM
Remove the . after group in the addQuery
grp.addQuery('group', grpname)
and since this is a List Collector, add to the end of your Variable attributes
,ref_qual_elements=existing_assignment_group_name
This will ensure the List Collector filter is updated when the group changes.

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10-23-2024 05:55 AM
I am good. The last variable attribute is what did it. Thank you very much!

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10-23-2024 06:35 AM
Hi, my apologies,
I did not validate the portal.
This is the behavior in the portal.
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10-23-2024 07:11 AM
This is just a reference qualifier, we're not setting any variable values. Do you not have the correct records available in the group members variable?

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10-23-2024 08:50 AM
I have two variables:
existing_assignment_group_name referencing the sys_user_group table
existing_group_members referencing the sys_user table via list collector which has the reference qualifier with script include provided.