Certificate Management Issue
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12-21-2023 11:30 AM
Hello,
I've setup a discovery schedule to pull certificates from our Microsoft CA and it is discovering and importing certs into ServiceNow. However, I'm seeing an issue where the valid from and valid to dates are completely incorrect. Has anyone else had this issue? It is importing the correct certs but it is just the dates on the valid to and from that are incorrect.
Thank you
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04-22-2025 06:29 PM
We are also seeing this issue. Did you ever manage to work it out?
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3 weeks ago
I have been noticing the wrong expiration dates for some certs. Definitely discrepancy from what is captured and what the actual cert shows.
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3 weeks ago
This can happen if the date formats or locales differ from what ServiceNow is expecting. In particular if you're discovering sources that are not in US date formats.
One example:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1311935
