Certificate management

[AnthonyMull]

Hi community,

quick question, what products do I need to install for using Certificate management.

Also if I only have ITSM is there any out of the box functionality I can use that does not require any extra cost?

Thanks in advance.

[Viraj Hudlikar · Accepted solution]

Hello @AnthonyMull 

To understand overview of CIM - Overview of Certificate Inventory and Management - Now Learning & Certificate Inventory and Management Administration - Now Learning

1. Ensure the following plugins are installed and activated.
   • ITOM Visibility [com.snc.itom.vis.license] plugin
   • Discovery [com.snc.discovery] plugin
   • Configuration Management for Scoped Apps (CMDB) [com.snc.cmdb.scoped] plugin
2. Confirm that your system has been upgraded to Xanadu or a later version.
   During the upgrade process, the Certificate Inventory and Management [com.sn_disco_certmgmt] plugin is automatically installed if the ITOM Visibility [com.snc.itom.vis.license] and Discovery [com.snc.discovery] plugins are already installed.
3. Download the Certificate Inventory and Management application from ServiceNow Store. - ServiceNow Store - Certificate Inventory and Management

You can explore more over docs site - https://www.servicenow.com/docs/csh?topicname=cert-inventory-mgmt.html&version=latest

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[AnthonyMull]

Hi @Viraj Hudlikar 

Thank you for your response I really appreciate this.

Currently we do not have the ITOM or Discovery, I am assuming that there is not any functionality in this area without having this Module?

Is that correct?

Kind regards

[Viraj Hudlikar]

@AnthonyMull  - Yes correct.

[tracyjeannine]

Thanks for the above info.  Does anyone know how long it takes to setup a fully functional ServiceNow Certificate Management?  pls advise & thx