Change from CAPI to Pattern based Discovery

chaudharymahesh
Mega Sage

‎09-19-2023 06:10 AM

Change from CAPI to Pattern based Discovery

Hi All, 

Recently customer asked to Change from CAPI to Pattern based Discovery for Cloud. We followed the process/step mentioned in article (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827153 ) and it was successful as per Probe to Pattern logs

 

but on Discovery Homepage below message is still showing, Any idea, why ?

 

maheshdimpal90_0-1695129007183.jpeg

 

 

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Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

‎09-19-2023 09:06 PM

sorry it is not clear - capi to pattern is not the same probe to patterns. capi is used for aws and azure cloud discovery and the migration is towards patterns.

 

if you completed it for both aws and azure it should really show correctly and the banner should not appear. can you logout and login again to see if this is coming back?

also it doesn't hurt to run the migration once again following the steps. check the logs for any errors.

if you face issues beyond this - please log a support case.

 

ram

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