CI changes Report/Dashboard for Service Mappings
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11-25-2023 05:30 PM - edited 11-25-2023 07:56 PM
Hi All,
Client ask is need a CI changes Report/Dashboard for Service Mapping, we have done 250 mappings so far.
1) First screenshot shows if we add or remove any CI - changes it shows in Service MAP
2) Second screenshot shows all fields names in Mapped Application table
3) Third screenshot shows all fields names in Service Model checkpoint attribute
4) Im unable to find common field b/n mapped application table and svc_model_checkpoint_attr_list.do
to create a db view for CI modified for report
Any help is appreciated ...
Thanks
Jyothi
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11-25-2023 07:11 PM
Hello @Jyothi Malkared,
Please refer to the below link:
https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-mapping/task/t...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik
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11-25-2023 07:38 PM - edited 11-25-2023 07:55 PM
Thanks @Abbas_5
I know how to see the CI changes in each Service MAP .
The client has requested a report/dashboard that displays all CI changes for 250 applications.
They do not want to do manually check on each Service Map for CI changes as it is time-consuming