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01-17-2018 11:42 AM
We are attempting to discovery Cisco UCS devices. I have credentials that should be admin on the UCS Manager. So far, our SN instance has been able to identify that the IP is a Cisco UCS via SNMP. Discovery then launches the UCS - HD pattern, but is unable to log in. The error message received is "2018-01-16 15:39:29: setAttribute(login, <aaaLogout cookie="" response="yes" errorCode="555" invocationResult="unidentified-fail" errorDescr="Session not found"> </aaaLogout>)".
My question is what credentials are necessary to allow the pattern to discover the UCS equipment? The online docs do not provide any guideance on this (that I could find ).
Thanks in advance for anyone's help on this!
-Trevor
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02-02-2018 10:16 AM
Jon-
I just figured this out today and answered my own question. The CiscoUCS discovery requires SSH credentials, but the need to be put in a specific way for UCS to recognize them.
For instance, if you have an account on UCS called 'admin' with local logon rights to UCS, the account needs to be set up in ServiceNow as ucs-local\admin. Here is a link to where I found the requirements for SSH login: https://supportforums.cisco.com/t5/unified-computing-system/ucs-ldap-and-native-authentication/td-p/....
-Trevor

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01-17-2018 10:48 PM
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01-18-2018 07:33 AM
Thanks for the follow up Marlos. One additional question: What rights are needed for that account within UCS? I've attempted discovery this morning with the account I was provided, but it returned the same error.
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01-24-2018 12:57 PM
Further to that - do I need to set up 3 credentials, one of each type? Would that require 3 different accounts in UCS or would one account be sufficient in UCS?
Documentation is extremely vague on this.
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02-02-2018 10:16 AM
Jon-
I just figured this out today and answered my own question. The CiscoUCS discovery requires SSH credentials, but the need to be put in a specific way for UCS to recognize them.
For instance, if you have an account on UCS called 'admin' with local logon rights to UCS, the account needs to be set up in ServiceNow as ucs-local\admin. Here is a link to where I found the requirements for SSH login: https://supportforums.cisco.com/t5/unified-computing-system/ucs-ldap-and-native-authentication/td-p/....
-Trevor