Cloud Discovery creates same CI even the Object Id and VM Instance Id exists

[_zg_r T_rker]

We run Cloud Discovery in Azure environment. However discovery does not update the CI's existing in the CMDB,it creates new Virtual Machine Instance CIs. It should match the VM Instance Id and Object Id and update the CI. However instead of updating, it creates a new CI with the same VM Instance Id and Object Id. (We have Virtual Machine Instance Configuration Items in our CMDB which are creted via CloudForm integrations , but all have correct VM ınstance Id and Object Id values. Now we want to discover, however we are facing with this problem)

Best Regards

[Ashutosh Munot1]

Hi,

In First screenshot the first one VmWare - vCenter VMs is for VM instance and if you open that probe then in description field of that probe you will see tha script include name.

Thanks,
Ashutosh

[Ram Devanathan1]

seems to be something with the IRE payload, have you raised a support case?

[_zg_r T_rker · Accepted solution]

Hello,

I changed the dependent Identification rule, to independent Identification rule. Now it works.

Thanks in Advance