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Is it possible to tailor the default view for all users in the Operator Workspace/Service Operations workspace to exclusively display the services associated with the logged-in user?While we are aware of the option to create personalized views for in...
Hi, I am looking for a way to get an Audit trail/report of all actions in two cases Actions done by a user when impersonating another userwhen users, role, groups or ACL's are created, changed or deleted. case 1) Start impersonatingWho is impersonati...
I'm trying to discovery our Cisco FMC devices (Firewall Management Center formerly Firepower Management Center) without success atm. I'm getting data back via SNMP, but SNOW is unable to classify it which is the remaining issue. However it could also...
Hi All, I am new to CPG and working on few catalog item. I would really appreciate if somebody can help with my query below.i would like to understand that how we can change the assingment groups for the remediation task which are generated whenever ...
Hi,I am on a Tokyo release. Wanting to update discovery patterns to latest store release. Normally I would just install the latest version of "Discovery and Service Mapping" plugin, BUT I see in Tokyo release notes there is something new called "Visi...
We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' - "Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Inter...
Hi, We are currently using Net Suite as our financial system but are looking to move this functionality into another system which we will then integrate with Service Now. Has anybody here integrated Service Now with a financial system and if so wha...
Hi Everyone Does discovery gets data through mid server from all devices at a single stretch or its goes through each IP one by one?
Could you help me to find the Correlation ID of ESXI host from host side?
Hi All, I see some articles about discovery of IBM WebSphere Application servers. We are also using IBM Websphere Application servers and they are nicely discovered.But we also have IBM Websphere Liberty Application servers, and they are not found. I...
earlier we were able to discover the windows servers(domain controllers) now we have tried to discover windows servers but we are getting below errors1. Adding target to blacklist 'No Valid credential found for type(windows) 2. Failed exploring CI pa...
What is the best suggestion to install MID in the client network. Is it behind the firewall or outside the firewall? If there is a firewall between MID server and target host, what ports should be open for Discovery?
I'm very new to ITOM - event management, I hope some one could help me understand below things 1) what details of an alert comes to the service from SCOM for example state, severity, name etc.,. Also will snow get the custom field details? 2)In SCOM ...
Event Management events are not processed. Because such events are not processed, alerts will not be created nor incidents which are created by such alerts.
