Hello, We are facing issues where the VMI-Server Relationship is not getting moved to the correct VMI when a VM is moved from one resource group to another. So Object ID changes, a new VM is created but the relationships virtualized by points still t...
Hello, When a record is updated or inserted in the Software table by Discovery, I need to prevent the update of a specific field based on a certain condition on its value. I think that by creating a reconciliation rule on the table of software, I can...
Hello , I am trying to create a flow that can automatically run discovery schedule when request a Catalog item.Does anyone know how to use flow designer to do this and Could you please help me if you have any idea or document?Thank youBest Regards,Ch...
Can anyone help me how I can achieve this or share the script if you anyone has implemented it ? I'm new to Discovery and still learning. Thank you in advance, Requirement: I would also like to explore ways to automate running a quick discovery, so ...
Hi, does anyone have any idea on, how can we integrate these tools with ServiceNow CMDB? We have 2 ways, as per my understanding -1. Using Plugins like Service Graph Connector2. Using Database(storing inventory from all tools) as data source. can any...
I am trying to build an inbound action that will generate an Event. I am trying to capture the senders email address to put into the event. These senders will be external to our company, they won't have SN accounts. I can't seem to get any field fr...
Just wondering how different is the manual and automated flow for certificate management are different when it comes to renewal of certs . Is the difference only restricted to approvals and auto-approved on submission or Is there a technical differen...
We have encountered an issue with the Agent Client Collector (ACC) tool not retrieving specific information from a Linux server and updating it in the ServiceNow CMDB. We followed the installation steps as outlined in the documentation.The missing in...
Hello, someone else with problems that the Discovery Home Theming does not match Polaris, looks like there is a happy mix of Polaris, U16 and hardcoded themeing at play here. Any tipps how to streamline this with Polaris?
if the query has only one match, will hasNext() return true?
Hi, I have Server class CI, in its relation, 'Registered on' we can see the ESX server name. I want to add attributes from ESX Server to Server CI whenever we run Discovery. could you please help me with this? I hope using BR is not the only method t...
BackgroundWe are running Event Management pretty much out-of-box. On an Alert record, I've seen operators link the task filed to a Change Request. To me this sounds a bit strange, because I see the task filed as a representation of the current incide...
Hi,I'm trying to discover storage server on which the SMI-S agent has been configured.I configured the credentials on the ServiceNow instance.I launch a quick discovery, but no storage server is saved in CMDB. In the logs I see many info and warning ...
Has anyone worked with Azure Cloud Discovery or SGC where they successfully brought in Azure Data factory or Azure Synapse workspaces. I'm not able to locate any documentation or roadmap info on it.
How does (service watch) discovery work? Is it able to create new CI's ? What if the CI's created are not accurate or don't need to be discovered? I have been seeing Service Watch appear as a discovery source
