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Create an Azure Resource Group using Cloud Catalog Item

I have a simple requirement to simply create a catalog item which allows for resource groups to be created in Azure.  I can create a suitable template and build the catalog item, however the problem comes with the default fields that ServiceNow adds....

Aidan by Tera Guru
  • 1869 Views
  • 4 replies
  • 1 helpfuls

Can we apply Business Rules on Event table (em_event)

Hello all, I am trying to create a Business Rule to change the domain of an event. But the Business Rule is not getting applied on the Event table. Can anyone please let me know if we can apply the Business Rule on Event table or are there any restri...

Pranita2 by Kilo Guru
  • 1807 Views
  • 7 replies
  • 3 helpfuls

Resolved! Binding Event Rules to dynamic CI names

I'm trying to create an Event Rule where I should bind to the related Database CI.The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 .I have all the data in the ev...

HenrikJutterst_0-1698678928970.png

Teaching the AI for ITOM Health

Hi, How can I teach the AI in the ITOM Health module not to group certain alerts together?Currently, its grouping alerts together which have no relationship and should not be grouped. Thank you

George18 by Tera Expert
  • 1118 Views
  • 2 replies
  • 0 helpfuls

Resolved! Binding Event Rules

I'm trying to create an Event Rule where I should bind to the related Database CI. The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 . I have all the data in the ...

HenrikJutterst_0-1697812596548.png

Discovering Devices from Azure AD

Hello fellow Dev, Could someone help me. I'm having a problem on discovering devices in our organization. At first we are able to discover the devices in our organization before we migrated to Azure AD. but now we couldn't discover the computers exce...

ITOM Event management Azure bi-directional integration is not working

Hello Team, I have configure the connector instance for azure bi-directional and also provideed the credentials as azure service principle. While doing test connector it is successful as below but in bi-directional section it is throwing an error as ...

HaleS_0-1701873403663.png
HaleS by Tera Contributor
  • 491 Views
  • 1 replies
  • 0 helpfuls