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CMDB Remediation Flows

GrantW740298342
Tera Contributor

‎05-23-2023 08:47 PM

Hi All,

Im looking at setting up Remediation Rules. I see that they use workflows over flows. 
Is there any way that I can get it to use the flow designer over the workflow editor?

One thing i did note is that on the CMDB Remediation Rules documentation page it does mention the flow designer.
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/t...

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Mark_Branscombe
Tera Expert

‎12-16-2025 05:03 AM

From the Configuration Management Database (CMDB) Fundamentals On Demand course > Govern the CMDB: 

 

Note: By default, CMDB Remediation Rules can reference a ServiceNow workflow to initiate flow logic. 
While it's possible to use Integration Hub flows and actions as alternatives, this would require custom configuration at present.

 

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