cmdb retirement policies
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12-23-2024 11:27 AM
Hello all!
recently we have begun turning on retirement polices--- they are very loose
(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.
however, we have run into an issue where the CI is discovered, after its retired/non-operational, and it will not pull the CI out of retirement. I was under the impression that it should automatically, but alas, here i am. My initial thought was to create a business rule to change back to operational-- but i feel like thats too simple? Surely there is a better method to bring back retired CI's?
Can someone please advise?
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