Communication (Connection) Between the ServiceNow Instance and the MID Server

Koki Sugimori
Tera Contributor

2 hours ago

Hello.
I would like to ask about ServiceNow Discovery.

 

When setting up a MID server in a private network environment to perform Discovery and push the collected CI information to a ServiceNow instance, is it possible to configure the MID server to restrict communication to a specific service domain (ServiceNow instance) only and block connections from other locations? Or is this already supported?

 

If there are any relevant KB articles or URLs, I would appreciate it if you could share them.

0 Helpfuls
  • 114 Views
2 REPLIES 2

Tanushree Maiti
Giga Patron

57m ago

Hi @Koki Sugimori 

 

Refer this post: Can mid server report to more than one instance 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

Koki Sugimori
Tera Contributor
In response to Tanushree Maiti

2m ago

@Tanushree Maiti 

 

Thank you.

I believe there are three network connections to the MID server and ServiceNow instances, etc. Is that correct?
Could you also tell me the purpose of each connection?

 

・<Instance Name>.service-now.com (TCP port 443)
・install.service-now.com (TCP port 443)
・ocsp.entrust.net (TCP ports 443/80)

0 Helpfuls