Communication (Connection) Between the ServiceNow Instance and the MID Server

Koki Sugimori
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hello.
I would like to ask about ServiceNow Discovery.

 

When setting up a MID server in a private network environment to perform Discovery and push the collected CI information to a ServiceNow instance, is it possible to configure the MID server to restrict communication to a specific service domain (ServiceNow instance) only and block connections from other locations? Or is this already supported?

 

edit:

I believe there are three network connections to the MID server and ServiceNow instances, etc. Is that correct?
Could you also tell me the purpose of each connection?

 

・<Instance Name>.service-now.com (TCP port 443)
・install.service-now.com (TCP port 443)
・ocsp.entrust.net (TCP ports 443/80)

 

If there are any relevant KB articles or URLs, I would appreciate it if you could share them.

 

 

 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @Koki Sugimori 

 

Refer this post: Can mid server report to more than one instance 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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