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Configuration management fundamental Task 09 for reconciliation rule

Gunjan Dutta1
Tera Contributor

Hi I am having issue in resolving  task 09 for CMDB. I created two separate reconciliation rule for LANDesk and ServiceNow. But still getting the error 

Did you create a Reconciliation Rule from the CI Class Manager for the Windows Server that included ...

 

Can anyone help me into this 

3 REPLIES 3

Gunjan Dutta1
Tera Contributor

Task 09 CMDB.PNG

Not applicable

This does not work for me. Also would say this it is the other way around according to the questions:

"

- Windows Server record in CMDB with discovery source LANDesk CAN be updated by discovery source ServiceNow

- Windows Server record in CMDB with discovery source ServiceNow CANNOT be updated by discovery source LANDesk

"

 

Nimish Vaibhav
ServiceNow Employee

Screenshot 2022-12-31 at 2.07.23 PM.png

I faced the same issue and tried creating the reconciliation rule like above, and validation passed. The task is poorly worded.