Configuration management fundamental Task 09 for reconciliation rule

Gunjan Dutta1
Tera Contributor

Hi I am having issue in resolving  task 09 for CMDB. I created two separate reconciliation rule for LANDesk and ServiceNow. But still getting the error 

Did you create a Reconciliation Rule from the CI Class Manager for the Windows Server that included ...

 

Can anyone help me into this 

3 REPLIES 3

Gunjan Dutta1
Tera Contributor

Task 09 CMDB.PNG

This does not work for me. Also would say this it is the other way around according to the questions:

"

Windows Server record in CMDB with discovery source LANDesk CAN be updated by discovery source ServiceNow

Windows Server record in CMDB with discovery source ServiceNow CANNOT be updated by discovery source LANDesk

"

 

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Nimish Vaibhav
ServiceNow Employee
ServiceNow Employee

Screenshot 2022-12-31 at 2.07.23 PM.png

I faced the same issue and tried creating the reconciliation rule like above, and validation passed. The task is poorly worded.