Hi All,I am trying to discover windows and unix devices available in my network.I have created MIDserver and started discovery using configuration items. I have even set behavior with IP range in my network.And then I started Discovery by clicking Di...
We are seeing issues with the setting of the "Is Virtual" flag for discovered servers. We have a lot of Windows/Linux servers that Discovery reports the VMware SerialNumber string, but yet the "Is Virtual" flag is FALSE! We also have IBM AIX LPARs t...
Hi all, We are attempting to configure the Integration - SCCM 2012 v2 application. We're hitting a wall early on. When using the 'Test data source connections error' on the Setup form the below error is thrown during the Testing JDBCProbes stage (als...
Can anyone pls explain the use of correlation rules in event management with real time example. Thanks in Advance, sweety
Deleted few Personal Computer records and Windows server records. Clicked on Execute Now and didn't see any thing happening. So Manually Transformed Import sets and didn't see deleted records getting created. Tried deleting recently discovered device...
Hi,First time post, so forgive me if this is in the wrong area, or lacks the technical details required...I have a request for a report to be created, based upon our Incident table. From the incident table view - Incident > Export To PDF > Detailed L...
Hi,Is there anyone familiar with the field label:- Help - Hint - URLOn the wiki page, the explanation is only for Hint (that works), the URL sounds adding the ? icon, but I don't know how to use the Help field.http://wiki.service-now.com/index.php?ti...
Hi. Is there a way I can see the actual SSH command being executed by a MID server when its discovering a Linux server? Something like: "ssh user@host sudo lsof ..." Thanks, Ron
I want to be able to filter reports using the service subscriptions for a user (tables: 'service_subscribe_company', 'service_subscribe_location', 'service_subscribe_department', 'service_subscribe_sys_user' and 'service_subscribe_sys_user_grp'.)I wa...
Looking for feedback from the community...Has anyone implemented any automated QA testing? If so, what tools have you used?Thanks,Matt
We are in the process of building out Event Management, starting with SCOM. The goal is to pull in events from SCOM and selectively create Event Rules to generate Alerts for things we care about most, and expand from there. The trouble is that we've ...
How the "Is Virtual" field gets populated using discovery?Is it different for different classes, checked in the business rules "Virtual Computer Check" but still not able to identify from where it gets checked.
Hi All,I am trying to install MID Server for discovery. I have downloaded the MID Server from service now and installed in the system. Also followed the steps given in Service now and made changes in config.xml and wrapprer.override.xml. I am able to...
cmdb_ci_lb has 2 identification rules, one with criterion "name,serial_number", and then "serial_number,serial_number_type". cmdb_ci_lb is extended (a step or so removed) from the cmdb_ci_hardware. Would we expect that, if the cmdb_ci_lb identificat...
Hi ThereI'm trying to populate the subscriptions tab against a user record, how in this tab populated?Set up a subscription licence and associated a user against the software, however the subscription tab is not populated.We manage various type of li...
