Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401

[Lucky13]

Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401 

[rewanthrr]

Hi Lucky,

Thanks for sharing the VMware article. 

Could you please let me know which vROps version you have integrated with ServiceNow?

Thanks,

Rewanth

[Mark Bowen]

Lucky is correct. You have to manually enable Basic Authentication on your vRops console following the directions. Also, your credentials have to be local to vRops, they cannot be AD credentials.