I'm getting the following message when trying to discover a device. The other devices in the IP range are being discovered, and we know this device is active. I tested the credentials on it, and the test passed. Port 135 is open. I've not seen this e...
Suppose if the alert severity is critical or major the incident priority should be p3.
Hello,I know on the wiki there is an outline for what the minimum requirements are for sizing MID server but are there any documents around sizing for discovery/service mapping? I'm assuming that an enterprise discovery would require more resources...
We have databases MSSql and Oracle so far, where some of the applications create database instances which later go away. The app owners are clearly not going to keep up with reporting these, and requesting them to be decom/deleted, nor do I want them...
Hello Team, My organization is assessing which will be best for asset management(Lansweeper or ServiceNow ).Which is the best option to go with. cost ,features etccc.
We were going through the discovered servers and we could identify that we are missing the virtualization relationships in CI's. The Virtual VM which is linked to a physical server should also be populated via Discovery. Please let me know the step...
I am having an issue that I cannot seem to get at the root of. I have servers in my CMDB with Databases that are discovered. At some point they go stale - won't discover anymore. I test in my PDI, and it discovers the databases no problem If I look i...
Hi All, Need a report with business application name, server name, software installed on server. these are three tables : cmdb_ci_business_app , cmdb_ci_server, cmdb_software_instance please advice its very critical for me Thankyou,
I'm new to service mapping and find it hugely useful. I see how to obtain a list of CIs associated with an application service by choosing the "List CIs" Related Link on the Mapped Application Service form. But how can I build a report to pull a co...
Hello Community,I would like to assess the bandwidth on the proxy that will be consumed by my planned MID servers (we are at the design phase) to contact ServiceNow instance when running Discovery. We will have 5 MID servers scanning about 600 Window...
Any one have any luck with discovery for Cisco Stealthwatch 7.0 SNMP Managed devices. SNMPObjectID: 1.3.6.1.4.1.8712.1.1 Suggestions for: Table and Classifier in setting up new OID for these devices as well as if there are any vendor MIB files that ...
Please find the below code- where we compare the manufacturer attribute from the data source table to the cmdb_ci table- if it finds a matching manufacturer record, the serial no attribute( cmdb_ci table) of the same record should get populated with ...
Hi Folks, I am reviewing our Discovery Active Errors for the first time since inheriting my company's ServiceNow instance a year ago. We have hundreds, if not thousands, of active errors with the following short message: "Failed Exploring CI Pattern,...
Hi, All.I'm looking for a command that uses SSH to forcibly restart a MID Server that went down for some reason and put it in the Up state. I'm not very familiar with MID Server, but is it possible to run it using REST API etc.? I hope someone will...
We are able to successfully populate the CMDB with Oracle Instance, but only a small percentage show a version. I've read the post, linked to below, but not sure I understand why it's working for some, but not others. We have not made any modificatio...
