Issues Creating a Data Refresh Rule
Hello, I'm having some issues on task 12 on configure the CMDB (Paris):This is what I currently have in the CI Class Manager > Data Refresh Rules Please help. Thanks
Forum Posts
Resolved! Sys_id to string value.
I'm new to service now administration so please bare with me. I'm building a form and I need a few fields to autofill the information and its returning the user name as the sys_id not the string value. any help would be greatly appreciated function...
Resolved! How to grant access to CMDB Query results to other fulfillers
Hey Community, I've recently started playing around with CMDB Query Builder to build a report of Business Applications and their downstream relations. I've finally got the results I want and have built a report. It would appear that the query results...
Queries on Install status and Operational status in CMDB
Hello Experts, As I'm new to ITOM Module, I need help to understand when to use these values or what exactly they define. I tried adding a few pointers for install status. I'm not sure if these are the correct details. Need your assistance to update ...
Resolved! Discovery updating and creating new record
Hello all, I have a query regarding identifier rules. Suppose I have two identifier rules.Rule 1: It checks the uniqueness of the serial numberRule 2: It checks the uniqueness of the nameNow, suppose a discovery run and brings some CIs. So, CI will f...
Resolved! SCCM Integration Ports
Hi, We are doing SCCM integration with ServiceNow . While Testing connection it gave 1433 port connection error. What ports do we need to open is it only 1433 or there are more for SCCM integration we need to open? Thanks
Resolved! Reporting on users with roles in groups
Hi folks,I'm trying to make a list report that gets at user data (name, manager, last login, etc.), their roles (or at least the ability to exclude users that have no roles), and assignment group data (pretty much just group name and group manager). ...
Resolved! How to add an IP Address List to the new Global IP Exclusion feature available in Rome
We have a fairly large list of IP Addresses we exclude from Discovery Schedules. I am reviewing the new Global IP Exclusion feature in Rome to determine how we will transition to it. I have reviewed the Rome release notes for Use Global Excludes L...
Resolved! How do I change a reference field's "preview" window size?
When you hover over the preview icon in Fuji by a reference field, the window that previews the record is too small:Is there an attribute I can add to widen this?
Kubernetes discovery - How to setup?
Hi, I have read through this guide and so has our Kubernetes expert and we are a bit confused so I was hoping someone could provide some clarification - Kubernetes discovery | ServiceNow Docs On point 1 it says to run a command and get a user name a...
Resolved! Integrationhub spokes for inbound?
are Integrationhub spokes only for outbound? do we have anything for inbound?
SLAs on Approvals? (sysapproval_approver) Is it even possible?
Hi All, I have a business requirement to impose performance targets on the approval/rejection of changes, to ensure that our approvers follow the timing of our CAB process. We have several groups sent separate technical approvals at the same time (a...
Pattern Designer page doesn't load.
Hello!I have created a new CI for discovering FreeBSD server.I'm trying to create a new Discovery pattern for classificationI have added new CI and new ClassificationWhen I press Edit for Discovery button, following screen never loads (infinite loadi...
Free BSD discovery?
Hallo,Does discovery discover FreeBSD servers?Thanks,Lada
Resolved! sn_appclient.last.processed.checksum
We are upgrading to Quebec version and i see below one of the skipped item "sn_appclient.last.processed.checksum" with the description "checksum value of the store payload ". can i know what this is ?