ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Can CMDB Discovery find network shared folders?

From what I can find, it appears that Discovery CANNOT find network file shares, however I thought I would pose the question here in case my Google skills are lacking.  I have found many 'lan scanner' tools that can do this, however I was hoping our ...

Jason Powers by Tera Contributor
  • 2154 Views
  • 2 replies
  • 1 helpfuls

can we do quick discovery for multiple IPs

Hi, i am new to servicenow but i worked on BMC discovery already. IN BMC, we can do quick discovery for multiple IPs BUT in servicenow i am unable to do quick discovery for multiple IPs. Is there anything am missing ?  

find_real_file.png

Resolved! Linux MID Server NMAP Capability

Hello, I currently have a MID server running on Ubuntu and when performing a CI discovery task I get the following error:MID Server [mid.server.name] is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value:...

Discover some Linux appliances

Hello All, I am currently working on a setup to automatically discover some Linux appliances so that those can be discovered automatically through MID server and CMDB gets updated with required information. Currently those appliances were added to CM...

Amit39 by Kilo Expert
  • 2827 Views
  • 6 replies
  • 1 helpfuls

Does computer PC Discovery pull the OU data?

Our desktop field support teams utilize the OU (Organization Unit) data as part of their daily work.  When we Discover PCs, we don't see that the OU data is being collected and stored in the CMDB - is that true? Has anyone modified their Discovery co...

David77 by Giga Guru
  • 1919 Views
  • 4 replies
  • 2 helpfuls

Background Script to Retire CI's and remove relationship of CI's

Hi Experts, Can anyone please help me to write a Background/Fix script: Below is the requirement. Kindlty help 1. If the "Most recent discovery" is before 3 days from present date: 2. then we have to remove the service offerings (Relationship type: ...

find_real_file.png find_real_file.png find_real_file.png find_real_file.png
MC30 by Tera Guru
  • 2182 Views
  • 3 replies
  • 1 helpfuls

What all attributes discovered by servicenow discovery

Hello Team,   I am looking for the link/documetation which will give an idea about what all attributes/data is being discovered via servicenow discovery as OOB.   It if quite urgent so it will be great help for the same .   Kindly share the link if y...

shital6 by Tera Contributor
  • 2127 Views
  • 1 replies
  • 1 helpfuls

Data Sources File retrieval method : HTTPS

Hi All, Need you inputs here, I am using a file retrieval method called https in data source, file path(signed url) is retriving from other server , calling via outbound message  Calling this signed url in to our data sources in file path after deco...

find_real_file.png find_real_file.png find_real_file.png
soumya89 by Tera Contributor
  • 1872 Views
  • 2 replies
  • 0 helpfuls

ITOM Guide

Hello,   I’m looking for a complete Guide/Training material for ITOM suite.   Which covers all the details for e.g. basic, best practices, implementation, etc. for Modules like , Discovery, Service Mapping , Event Management , Operational intelligenc...

Ravi63 by Giga Contributor
  • 1796 Views
  • 1 replies
  • 0 helpfuls

HPe OneView integrate with ServiceNow ITOM Health

Hi, we would like to integrate the events from HPe OneView into ServiceNow ITOM Health. In the past their was a connector from HPe to perform this. But it appears that it has been removed https://www.hpe.com/psnow/doc/A00035514ENW?jumpid=in_lit-psnow...

George18 by Tera Expert
  • 2686 Views
  • 1 replies
  • 0 helpfuls

Resolved! Role elevation in Event Management

I am researching to implement Event Management for my instance. I found this description in the documentation.Components installed with Event ManagementNote: Be careful with the evt_mgmt_admin role. the evt_mgmt_admin role can be elevated to the admi...

Yu Ueno by Tera Contributor
  • 2527 Views
  • 3 replies
  • 0 helpfuls