Connection Suggestions Training Job is Stuck
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07-10-2024 01:57 AM
My SM Plus is showing error in the Application Service Readiness : Connection Suggestions Training Job i Stuck.
I have followed the KB KB1308519 and everything looks good.
Has anyone got any other suggestions to fix this ?
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07-11-2024 12:38 AM
Hi Anand,
In the KB article here it is mentioned need to Contact ServiceNow Customer Support
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1308519
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik
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07-15-2024 11:18 PM
Hi Abbas,
I have submitted a ticket to SNOW.
Thanks,
Anand
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09-14-2024 12:11 AM - edited 09-14-2024 02:31 AM
Hi Anand D,
If you receive any resolution on this Issue, can you please share me we are also facing the same Issue.
Are you working Service Mapping for ML Methodology.
Thanks,
Johny.
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10-23-2024 03:48 AM
Hi @Anand D ,
Were you able to fix this issue? I see this warning on
I am getting below errors in syslog when I trigger scheduled job "Applications suggestion - ITOM Autodiscovery"
***Script: SMMLTableUtils: Failed to get active version for solution , java.lang.Exception: ERR029: There are no solution version objects for this solution: no thrown error
*** Script: ApplicationsFingerprintUpdateUtil: Failed to get active version for solution , java.lang.Exception: ERR029: There are no solution version objects for this solution: no thrown error
ProcessGroupService: failed to get solution from ClusteringSolutionStore, exception=java.lang.Exception: ERR029: There are no solution version objects for this solution
SMMLTableUtils: Failed to get active version for solution , java.lang.Exception: ERR029: There are no solution version objects for this solution
ApplicationsFingerprintUpdateUtil: Failed to get active version for solution , java.lang.Exception: ERR029: There are no solution version objects for this solution