Create a requested item from inbound action being sent from external requester

[NikolaTesla]

I have created a script for an inbound action but it doesn't work for some reason. I sent an email from my personal email not in the system to the inbound action email. Trying to use a catalog with the sys id and assign requested for as Guest. Is this possible? Am I missing something? 

[JenniferRah]

I think the problem is in this line 

var cartId = GlideGuid.generate(null);

GlideGuid is client side, not server side. Try generating the cart without the cartId and see if that works.

[NikolaTesla]

Thank you. Let me give this fix a try. thanks again

[Ankur Bawiskar]

@NikolaTesla 

GlideGuid works in server side.

[Ankur Bawiskar · Accepted solution]

@NikolaTesla 

script look fine

Did you check any user criteria is present on that catalog item which is restricting the submission?

If my response helped please mark it correct and close the thread so that it benefits future readers.